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Stream Interruption Records

Last updated: 2022-08-29 12:06:26

    You can view records of live push interruptions and their causes in the CSS console.

    Prerequisites

    • You have logged in to the CSS console.
    • There is a live stream whose push was interrupted under your account.

    Directions

    In the console, select Event Center > Stream Interruption Records on the left sidebar.

    On the Stream Interruption Records page:

    • Path is the value of AppName in the push URL.
    • Stream Name is the value of StreamName in the push URL.

    Causes of Stream Interruption

    The table below lists the possible causes of stream interruption and their error codes:

    errcode sub_errcode errmsg
    0 0 Unknown reason.
    1 0 The push client stopped the stream.
    2 0 The push client stopped the stream.
    3 0 The push client stopped the stream.
    4 0 The push client stopped the stream.
    5 0 CSS system internal error.
    6 0 RTMP content error.
    7 0 Exceeded the maximum size allowed for a single RTMP frame.
    8 0 The system stopped the stream because no data was generated for a long time.
    9 0 CSS system internal error.
    10 0 The proxy layer received an interruption command.
    11 0 CSS system internal error.
    12 0 Network error for the push client.
    13 0 Network error for the push client.
    14 0 Network error for the push client.
    15 0 Network error for the push client.
    16 0 Network error for the push client.
    17 0 Network error for the push client.
    18 100 CSS system internal error.
    18 101 CSS system internal error.
    18 102 CSS system internal error.
    18 103 CSS system internal error.
    18 104 CSS system internal error.
    18 200 Failed to get the user information for the push URL.
    18 201 Your CSS services have been suspended.
    18 202 Your CSS services have been suspended due to overdue payments. Please top up your account balance.
    18 203 Your CSS services have been suspended.
    18 300 Push using an IP address is not allowed.
    18 301 Unable to identify the push domain name.
    18 302 Invalid push domain name.
    18 303 The push domain name is disabled.
    18 304 The push application is disabled.
    18 305 The stream is disabled.
    18 306 Channel mode is used, but there isn’t a push channel.
    18 307 Channel mode is used, but the current push channel is disabled.
    18 308 The push name contains unallowed characters.
    18 309 The push application name contains unallowed characters.
    18 400 The push client’s IP address is on the blocklist.
    18 401 The push client’s IP address is not on the allowlist.
    18 500 The expiration time parameter is missing from the push URL.
    18 501 The push URL has expired.
    18 502 The authentication parameter is missing from the push URL.
    18 503 Authentication failed.
    18 600 Reached the maximum number of streams that can be pushed.
    18 601 Reached the maximum number of streams that can be pushed using this stream name.
    18 602 The priority of this stream is lower than another stream.
    19 0 Third-party authentication failed.
    20 0 The system stopped the stream because no data was generated for a long time.
    21 100 The stream was stopped at your request.
    21 101 The stream was disabled at your request.
    21 102 A new push URL replaced the current one.
    21 103 A new push URL replaced the current one that has no data.
    22 0 Unknown reason.
    23 0 RTMP content error.
    24 0 CSS system internal error.
    25 0 Unknown reason.
    26 0 Unknown reason.
    27 0 Unknown reason.
    28 0 Unknown reason.
    29 0 Unknown reason.
    30 0 Unknown reason.
    31 0 Unknown reason.
    32 0 Unknown reason.
    33 0 RTMP AMF error.
    34 0 Unknown reason.
    35 0 The push client stopped the stream.
    36 0 Unknown reason.
    37 0 SRS stopped the stream because it was not played.
    38 0 CSS system internal error.
    39 0 Exceeded the maximum frame size allowed for push.
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