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DSA Single Point of Contact

Last updated: 2024-02-19 19:10:16
DSA Single Point of Contact for EU Commission and Member State Authorities
In compliance with Article 11 of the DSA, we have designated a specific channel for communications regarding the DSA with relevant regulatory bodies.  All such authorities should direct their DSA related inquiries and correspondence to dsa.enquiries@global.tencent.com.
The email address serves as the single electronic point of contact for the European Commission, Member States’ Authorities, and the European Board for Digital Services concerning the DSA.
For effective communication, we request that all messages to this address include the following information:
In the subject line and body of the email, the name of the relevant online service/product in which the communications relate to (if applicable) ;
The sender’s full name;
The designation of the EU-based authority they represent;
A contact email affiliated with the respective authority for any necessary follow-up.
Preferred language(s) for communication: English (or Dutch if preferred).
DSA Single Point of Contact for users
In compliance with Article 12 of the DSA, our designated electronic single point of contact for users in the EU is: dsa.reach-us@global.tencent.com.

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