CATEGORY E PRIVACY POLICY MODULE
Last updated: 2025-12-05 15:23:59
1. Introduction
This Privacy Policy Module (“Module”) applies if you use the following features: Tencent Cloud International Tencent Cloud Elastic Microservice, Event Bridge and Tencent Service Framework (collectively, “Features”).
This Module is incorporated into the privacy policy (“Privacy Policy”). Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.
2. Controllership
The controller of the personal data described in this Module is as specified in the Privacy Policy.
3. Personal Data We Collect
We may collect, receive, store and otherwise process the following personal data about you:
Data Category | Details |
Diagnostic and Usage Data | Information of the software or hardware related to performance, status, usage, operations logs, any problem you experience, error reports, your settings, connectivity and updates. |
To provide the Features to you, we may also process the above data through integration with our features as follows:
TencentDB for MySQL;
Cloud Virtual Machine;
Tencent Kubernetes Engine;
Cloud Log Service;
Cloud Access Management;
SSL Certificate Service;
Web Application Firewall;
Anti-DDoS;
Application Performance Monitoring; and
Event Bridge.
4. Purposes and Legal Basis
We will only use your personal data for the purposes and legal basis set out below:
Purpose | Legal Basis |
Provide our Features. We use including Diagnostic and Usage Data to operate and provide you with the Features. | It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you. |
Troubleshooting. We use data including Diagnostic and Usage Data to monitor the Feature performance and quality, detect and identify errors, bugs or failures, analyze the reasons and troubleshoot such problems. | It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you. |
5. How We Store and Share Personal Information
As specified in the Privacy Policy.
6. Data Retention
We will retain personal data in Section 3 for as long as it is necessary for the fulfilment of the purpose(s) as described in this Module and as required or authorized by applicable laws, to resolve disputes and to enforce our terms and conditions, other applicable terms of service, and our policies. The actual retention period can vary for different data categories, depending on the context of your interactions with us, your configuration set up and your use of the Feature.
For example, we generally retain Diagnostic and Usage Data such as log data including event type, object, description and status in relation to your use of Tencent Cloud Elastic Microservice for the duration of your use of such Feature.
Other criteria used to determine the retention periods include:
a longer or shorter retention period is requested or determined by you; or
required or authorised by applicable law.
If you have any question or require additional information relating to the above (including where you require further or more specific information on how long we store your personal data), please refer to our Contact Information section in our Privacy Policy.
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