CATEGORY G PRIVACY POLICY MODULE
Last updated: 2025-09-26 14:34:45
1. Introduction
This Privacy Policy Module (“Module”) applies if you use the following features: Tencent Cloud International Cloud Object Storage, Cloud Native Database TDSQL-C, TencentDB for CTSDB, TencentDB for Tendis, Database Management Center, Cloud Data Warehouse, Cloud Data Warehouse for PostgreSQL/Tencent Cloud TCHouse-P, Cloud Log Service, Tencent Cloud Enterprise Drive, Tencent Cloud TCHouse-D, GooseFS, Business Intelligence, Cloud HDFS, and COSBrowser (collectively, “Features”).
This Module is incorporated into the privacy policy (“Privacy Policy”). Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.
2. Controllership
The controller of the personal data described in this Module is as specified in the Privacy Policy.
3. Personal Data We Collect
We may collect, receive, store and otherwise process the following personal data about you:
Data Category | Details |
Configuration Data | Configuration and settings including network type, node specifications, project details, app information, cluster descriptions, system attributes, service and security settings for the Features. |
Diagnostic and Usage Data | Information of the software or hardware related to performance, users' activities, queue, event and request details, running and operations logs, any problem you experience, error reports, timestamps, your settings, connectivity and updates. |
Authentication and Security Credential Information | Information for user and role management including permission settings, user login details, object identification numbers. |
To provide the Features to you, we may also process the above data through integration with our features as follows:
Cloud Log Service;
Cloud Monitor;
Cloud Block Storage;
Cloud Object Storage;
Cloud Virtual Machine;
Tencent Cloud ES;
Tencent Cloud Lighthouse;
Tencent Cloud Observability Platform;
TencentDB for CTSDB;
TencentDB for MySQL; and
TencentDB for REDIS.
4. Purposes and Legal Basis
We will only use your personal data for the purposes and legal basis set out below:
Purpose | Legal Basis |
Provide our Features. We use data including Configuration Data, Diagnostic and Usage Data, and Authentication and Security Credential Information to operate and maintain, and provide you with the Features. | It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you. |
Maintain your configuration settings. We use data including Configuration Data to maintain your configuration settings of the Features and deliver statistics to help you manage the Features. | It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you. |
Troubleshooting. We use data including Configuration Data, Diagnostic and Usage Data, and Authentication and Security Credential Information to monitor the Feature performance and quality, detect and identify errors, bugs or failures, analyze the reasons and troubleshoot such problems. | It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you. |
5. How We Store and Share Personal Information
As specified in the Privacy Policy.
6. Data Retention
We will retain personal data in Section 3 for as long as it is necessary for the fulfilment of the purpose(s) as described in this Module and as required or authorized by applicable laws, to resolve disputes and to enforce our terms and conditions, other applicable terms of service, and our policies. The actual retention period can vary for different data categories, depending on the context of your interactions with us, your configuration set up and your use of the Feature.
For example, for most of the Configuration Data and Authentication and Security Credential Information, we retain such data for as long as you use the Features to provide you with the Features and maintain your configuration settings in general.
For Diagnostic and Usage Data, we retain most of the log data up to 180 days (exact number depends on the specific type of data) for the purposes of providing the Features to you and troubleshooting.
Other criteria used to determine the retention periods include:
a longer or shorter retention period is requested or determined by you;
such data is configured to be retained until you destroy your cluster; or
required or authorised by applicable law.
If you have any question or require additional information relating to the above (including where you require further or more specific information on how long we store your personal data), please refer to our Contact Information section in our Privacy Policy.
Was this page helpful?
You can also Contact Sales or Submit a Ticket for help.
Yes
No
Feedback