CATEGORY D DATA PROCESSING AND SECURITY AGREEMENT MODULE
Last updated:2025-11-06 11:27:52
CATEGORY D DATA PROCESSING AND SECURITY AGREEMENT MODULE
Last updated: 2025-11-06 11:27:52
1. Background
This Data Processing and Security Agreement Module (“Module”) applies if you use the following features: Tencent Cloud International Tencent Cloud Lighthouse, Edge Computing Machine, IoT Hub, Tencent Managed Service for Prometheus, Tencent Cloud Automation Tools, Tencent Cloud Managed Service for Grafana, Real User Monitoring, Tencent Cloud Mesh, Data Lake Compute, Application Performance Management, BM Cloud Physical Machine, Cloud Automated Testing, Control Center, Tencent Cloud Super App as a Service, Tencent Cloud Base, Tencent Cloud Code Buddy and TencentCloud Edge Zone (collectively,“Features”).
This Module is incorporated into the Data Processing and Security Agreement (“DPSA”). Terms used but not defined in this Module shall have the meaning given to them in the DPSA. In the event of any conflict between the DPSA and this Module, this Module shall apply to the extent of the inconsistency.
2. Personal Data We Process
We may process the following data in connection with the Features:
Data Category | Details |
Configuration Data | Configuration and settings including alarm and management parameters, detail of your protected resources and server(s), system attributes, network, service and security settings for the Features, data and other resources. |
User Interaction and Application Data | Information in relation to your or end user's interaction with the Features such as project information, application and equipment management information, operation log, error log, transaction log, data about security incidents, device information, application details. |
Customer Content | Data such as text, script, audio, video, or image files, logs, application or software that are provided to Tencent Cloud by, or on behalf of, customer through use of the Features. |
Authentication and Security Credential Information | Information for user and role management including permission settings, user login details. |
Service Generated Content | Data generated or derived by Tencent Cloud through your use of the Features such as operation logs, security incident report, images and screenshots rendered and generated based on your input. |
End User Device Information | Data about device of end user of your application to the Features such as device model, identifier, operating system, system attributes, and rules, commands and messages for controlling the device. |
To provide the Features to you, we may also process the above data through integration with our features as follows:
Cloud Block Storage;
Cloud Log Dump;
Cloud Monitor;
Cloud Object Storage;
Cloud Virtual Machine;
Elasticsearch Service;
Tag for cloud resource management;
TencentDB for MySQL;
MySQL;
TencentDB for Redis;
Tencent Cloud Observability Platform;
Tencent Cloud Lighthouse; and
TDSQL-C.
3. Purposes of Processing
We process the data categories in Section 2 for the purposes set out below:
Provide our Features. We use data including Configuration Data, User Interaction and Application Data, Customer Content, Authentication and Security Credential Information, Service Generated Content, and End User Device Information to operate and provide you or your end users with the Features;
Maintain your configuration settings. We use data including Configuration Data to maintain your configuration settings of the Features and deliver statistics to help you manage the Features; and
Troubleshooting. We use data including Configuration Data, User Interaction and Application Data, Customer Content, Authentication and Security Credential Information, Service Generated Content, and End User Device Information to monitor the Feature performance and quality, detect and identify errors, bugs or failures, analyse the reasons and troubleshoot such problems.
4. Sub-Processors
As specified in the DPSA.
5. Data Retention
We will retain personal data in Section 2 for as long as it is necessary for the fulfilment of the purpose(s) as described in this Module and as required or authorized by applicable laws, to resolve disputes and to enforce our terms and conditions, other applicable terms of service, and our policies. The actual retention period can vary for different data categories, depending on the context of your interactions with us, your configuration set up (e.g., the retention periods you have set for the Features) and your use of the Features.
For example, we retain most of the Configuration Data for as long as you use the Features and 30 days thereafter to provide you and your end users with the Features and maintain your configuration settings in general.
For User Interaction and Application Data, we generally retain most of the operating logs up to 30 days for the purposes of providing you and your end users with the Features and troubleshooting.
For Customer Content such as resources related to platforms, devices, files uploaded by you, we generally retain such data until you manually delete such data or terminate your subscription to the Features (exact number depends on the specific type of data) to operate and provide you and your end users with the Features.
For End User Device Information such as device model, name, system attributes, identifiers processed by us in the use of our Tencent Cloud Super App as a Service, we do not store such information.
If you have any questions or require additional information relating to the above (including where you require further or more specific information on how long we store data subject personal data), please refer to our Contact Information section in our Privacy Policy.
6. Special Conditions
You must ensure that the Features are only used by end users who are of at least the minimum age at which an individual can consent to the processing of their personal data. This may be different depending on the jurisdiction in which an end user is located.
The Features are not intended for the processing of sensitive data. You must ensure that the Features are not used to transfer or otherwise process any sensitive data by you or your end users, including (but not limited to) political opinions, religious or philosophical beliefs relating to your end users, where such processing could result in reputational risks to our business in and outside the jurisdiction in which your end users are located.
You represent, warrant and undertake that you shall provide all notices and disclosures to data subjects (including in relation to your use of the Features), have a lawful basis for processing the relevant data subjects’ personal data, and shall obtain and maintain all necessary consents from end users in respect of the processing of their or the data subjects’ personal data (as applicable) in respect of the Features (including for the purposes of providing the Features), in accordance with the applicable laws and so as to enable us to comply with applicable laws. You agree you will indemnify and hold Tencent harmless from and against all claims, liabilities, costs, expenses, loss or damage (including consequential losses, loss of profit and loss of reputation and all interest, penalties and legal and other professional costs and expenses) incurred by Tencent arising directly or indirectly from a breach of this requirement.You represent, warrant and undertake that you are solely responsible for your use of the Features and its respective functions, and you have and will only use the Features and/or integrate the Features in your product, service or platform (as applicable) in compliance with (i) applicable laws and (ii) app store rules, agreements, terms or guidelines applicable in respect of the collection, storage, processing, transfer, disclosure, and use of any end user data in connection with your product, service or platform that uses and/or integrates the Features, including (without limitation) the Apple Developer Agreement, Apple Developer Program License Agreement, App Store Review Guidelines, Google Play Developer Distribution Agreement, Developer Program Policy, Developer API Terms of Service, Google Play Best Practices, and Google Play Developer Resources, in each case as amended or replaced from time to time.
You represent, warrant and undertake that to the extent the Features is used in connection with any determination or decision that may have an impact on a person’s fundamental rights and freedoms (each a “Decision”), you will ensure that such Decision is independently auditable and verifiable, including by an appropriately trained and qualified person, and, without limiting the foregoing, that you have obtained all required consents, provided such disclosures, and complied with applicable laws, to ensure the lawful use of the Features for the purposes of facilitating such Decision.
Please note that we will only collect, process, store, or otherwise access the content generated by the end users of this function (hereinafter referred to as "UGC Content") as per your instructions. You declare, warrant, and commit that you (i) bear full responsibility for the use of the Features and UGC Content by the end users (including compliance with any relevant provisions related to UGC Content); (ii) ensure that the end users do not directly or indirectly transmit any UGC Content related to our provision of the Features to Tencent, unless in compliance with any applicable laws; and (iii) always use this function and/or integrate the Features into your products, services, or platform (if applicable) in compliance with any applicable laws.
You acknowledge, understand, and agree that (i) we do not make any representation or warranty or give any undertaking that the Features will be in compliance with any applicable laws or regulations, and (ii) any reliance on or use of the Features is at your sole risk.
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