tencent cloud


Modifying Account Password

Last updated: 2020-06-10 10:33:43


    This document describes how to change your login password after logging in to Tencent Cloud.

    1. This is the password used to log in to your Tencent Cloud account together with your email address. If you did not sign up with an email address and have yet to bind your Tencent Cloud account to an email address, you will not be able to change the account password.

    The account password is the most important credential used to protect your account security. Please keep it private and change it regularly.

    • We recommend changing the password at least once every 90 days.
    • The new password must be different from the last three passwords.
    • The password must contain 8–20 letters, digits, and symbols (such as ".", "/", and "_", but not spaces).


    1. You have logged in to Tencent Cloud.
    2. You signed up for your Tencent Cloud account with an email address or have bound your account to an email address.


    If your account has been bound to an email address, you can change the password with the following steps:

    Step 1. Log in to the console

    Log in to the Tencent Cloud Console and click account name > Security Settings in the top-right corner.

    Step 2. Change the password

    Enter the security settings page, go to Basic Settings > Account Password, and click the edit icon to change the password.

    Step 3. Verify your identity as prompted

    Verify your identity as prompted in the pop-up identity verification window. If the current identity verification method does not work for you, click Use alternate verification.

    Step 4. Enter the new and old passwords

    Click Proceed to Change Password in the pop-up window. Enter the old password, and enter the new password twice. Click OK.

    Step 5. Complete the change

    After changing your password, please remember to use the new password when you next log in to Tencent Cloud.

    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support