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Tencent Cloud Account Limits

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Last updated: 2026-06-09 11:46:26

Root Account Registration Limits

The maximum number of root accounts that can be registered using a single credential (e.g., email address).
Item
Maximum Number of Root Accounts for Registration
Number of root accounts registered per email
1

Account Binding Limits

The maximum number of accounts that can be bound to a single credential (e.g., phone number, Google account, etc.).
Item
Maximum Number of Bound root Accounts
Number of root accounts bound per mobile phone number
5
Number of root accounts bound per Google account
1

Identity Verification Restrictions

The maximum number of root accounts that can be authenticated for a single entity (individual or enterprise), along with relevant notes/instructions.
Item
Maximum Number of Root Accounts
Notes/Remarks
Individual Identity Verification
3
Tencent Cloud International supports individual users in applying for identity verification using a valid ID card, passport, driver's license, or work permit issued by a government agency in the account's registration country/region. If you only hold a Chinese Resident Identity Card, please go to Tencent Cloud China to register and use the service.
If the number of verified identities reaches the limit and you need to verify a new account, you must first cancel or change the verified identity of the existing account(s) associated with that identity, and then submit the identity verification application for the new account.
Enterprise Identity Verification
10
Tencent Cloud International supports enterprise users in applying for identity verification using business registration documents issued by a government agency in the account's registration country/region. Enterprises in the Chinese mainland, please go to Tencent Cloud China to register and use the service.
The minimum character limit for a root account's enterprise name is 3. If the enterprise name contains fewer characters than this limit, please submit a ticket and provide the business registration document.
If the verification quota cannot meet your business requirements, please contact your account manager for assistance.

Other Limits

You are allowed to change the identity verification for an account only after 30 days have passed since the verification was completed.
If you enter an incorrect password 10 consecutive times during login, your root account will be temporarily locked. Once locked, the account cannot be unlocked . Please wait until the lock period expires before logging in again.
Tencent Cloud accounts do not support the removal of identity verification. To change the verified entity, you can either cancel the account (free up the quota and then re-verify) or change the identity verification.

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