Log in to the SMS console and select Business Statistics > Global SMS on the left sidebar. Then, you can view the details of Global SMS delivery, delivery records, and failure analysis within a specified time period. Click Export Data on each page to download the corresponding data table.
Data Overview
On the Data Overview page, you can specify an application or template to precisely filter and view the SMS delivery details for today, yesterday, the last 7 days, the last 30 days, or a specified time period. Both the trend chart and data table support displaying statistical data in multiple dimensions such as requests, successes, billable messages, and success rate.
Requests: The total number of SMS submissions, it refers to SMS submissions from business side, including successful and failed submissions.
Successes: The number of successful SMS submissions, it refers to SMS submissions with a status as successfully submitted.
Billable Messages: For SMS messages that was submitted successfully,
Global SMS messages including only English characters: if a message contains 160 characters or less, it will be billed as one message; otherwise, it will be billed as multiple messages based on the standard of 153 characters per message. For example, if a message contains 320 characters, it will be billed as 3 messages (153 + 153 + 14 characters).
Global SMS messages including non-English characters: if a message contains 70 characters or less, it will be billed as one message; otherwise, it will be billed as multiple messages based on the standard of 67 characters per message. For example, if a message contains 150 characters, it will be billed as 3 messages (67 + 67 + 16 characters).
Message Records
On the Message Records page, you can specify a mobile number, application, or template to precisely filter and view the message delivery records of a single mobile number within a specified time period.
The data table of delivery records supports displaying statistical data in multiple dimensions such as mobile number, message content, characters/fragment messages, SMS type, and delivery status. For successfully sent Global SMS messages, user's answering status will be recorded in the Remarks column. For failed Global SMS messages, there are no initiation time, answering time, and end time information, and the cause of failure will be recorded in the Remarks column.
After exporting the SMS sending records, you can check the sending status of the SMS in the field "CallBackCode". The following are the possible values of this field and their corresponding descriptions:
Field Value
Description
DELIVRD
Delivery successful.
UNDELIV
Delivery failed: The recipient's mobile phone is powered off or out of service / the recipient's mobile phone number is in an abnormal state, etc..
EXPIRED
Delivery timeout: Failure to properly address the terminal / failure to deliver normally due to weak terminal signal, etc..
REJECTD
SMS rejected: The SMS content contains sensitive words / the SMS content is not reported in advance / the sender is not registered, and thus the SMS is prohibited from being sent by the operator, etc..
DELETED
SMS deleted: Usually due to terminal problems that prevent successful delivery.
SUBFAIL
Request returned failed by the operator: The recipient's mobile phone number is in an incorrect format, etc..
UNKNOWN
Unknown error, please contact Tencent Cloud technical support for investigation.
COMFAIL
Abnormal connection with the operator, usually due to network problems.
WTNFAIL
Delivery failure caused by jitter in the operator's network.
Failure Analysis
On the Failure Analysis page, you can specify an application to filter and view the details and proportions of SMS delivery failures for today, yesterday, the last 7 days, the last 30 days, or a specified time period.
The data table supports displaying statistical data in multiple dimensions such as error code, failure reason, failures, and proportion.
Country/Region Statistics
On the Country/Region Statistics page, you can specify applications to filter, view, or export the Short Message Service sent situation of every sending Country/Regiontoday, yesterday, in the last 7 days, last 30 days or during a specific period.
The pie chart can visually show the proportion of requests in different countries and regions;
The data table supports statistics from multiple dimensions including requests, successes, success rate of sending, billable messages, unit price, and proportion of requests.
