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Error Codes

Last updated: 2022-09-06 16:41:03

    Feature Description

    If there is an Error field in the response, it means that the API call failed. For example:

    {
      "Response": {
          "Error": {
              "Code": "AuthFailure.SignatureFailure",
              "Message": "The provided credentials could not be validated. Please check your signature is correct."
          },
          "RequestId": "ed93f3cb-f35e-473f-b9f3-0d451b8b79c6"
      }
    }
    

    Code in Error indicates the error code, and Message indicates the specific information of the error.

    Error Code List

    Common Error Codes

    Error Code Description
    ActionOffline This API has been deprecated.
    AuthFailure.InvalidAuthorization Authorization in the request header is invalid.
    AuthFailure.InvalidSecretId Invalid key (not a TencentCloud API key type).
    AuthFailure.MFAFailure MFA failed.
    AuthFailure.SecretIdNotFound Key does not exist. Check if the key has been deleted or disabled in the console, and if not, check if the key is correctly entered. Note that whitespaces should not exist before or after the key.
    AuthFailure.SignatureExpire Signature expired. Timestamp and server time cannot differ by more than five minutes. Please ensure your current local time matches the standard time.
    AuthFailure.SignatureFailure Invalid signature. Signature calculation error. Please ensure you’ve followed the signature calculation process described in the Signature API documentation.
    AuthFailure.TokenFailure Token error.
    AuthFailure.UnauthorizedOperation The request is not authorized. For more information, see the CAM documentation.
    DryRunOperation DryRun Operation. It means that the request would have succeeded, but the DryRun parameter was used.
    FailedOperation Operation failed.
    InternalError Internal error.
    InvalidAction The API does not exist.
    InvalidParameter Incorrect parameter.
    InvalidParameterValue Invalid parameter value.
    InvalidRequest The multipart format of the request body is incorrect.
    IpInBlacklist Your IP is in uin IP blacklist.
    IpNotInWhitelist Your IP is not in uin IP whitelist.
    LimitExceeded Quota limit exceeded.
    MissingParameter A parameter is missing.
    NoSuchProduct The product does not exist.
    NoSuchVersion The API version does not exist.
    RequestLimitExceeded The number of requests exceeds the frequency limit.
    RequestLimitExceeded.GlobalRegionUinLimitExceeded Uin exceeds the frequency limit.
    RequestLimitExceeded.IPLimitExceeded The number of ip requests exceeds the frequency limit.
    RequestLimitExceeded.UinLimitExceeded The number of uin requests exceeds the frequency limit.
    RequestSizeLimitExceeded The request size exceeds the upper limit.
    ResourceInUse Resource is in use.
    ResourceInsufficient Insufficient resource.
    ResourceNotFound The resource does not exist.
    ResourceUnavailable Resource is unavailable.
    ResponseSizeLimitExceeded The response size exceeds the upper limit.
    ServiceUnavailable Service is unavailable now.
    UnauthorizedOperation Unauthorized operation.
    UnknownParameter Unknown parameter.
    UnsupportedOperation Unsupported operation.
    UnsupportedProtocol HTTP(S) request protocol error; only GET and POST requests are supported.
    UnsupportedRegion API does not support the requested region.

    Service Error Codes

    Error Code Description
    FailedOperation.ContainSensitiveWord The SMS message contains sensitive words. You can contact SMS Helper for assistance.
    FailedOperation.FailResolvePacket Failed to parse the request packet. Usually, this is because that the API specification was not followed. Please see Detailed Explanation of Request Body Parsing Error 1004.
    FailedOperation.ForbidAddMarketingTemplates Individual users cannot apply for sending marketing SMS messages.
    FailedOperation.InsufficientBalanceInSmsPackage The package balance is insufficient.
    FailedOperation.JsonParseFail Failed to parse the request body.
    FailedOperation.MarketingSendTimeConstraint Marketing SMS messages can only be sent between 8:00 and 22:00 in order not to disturb recipients.
    FailedOperation.MissingSignature You cannot apply for a template before you apply for a signature. Please create a signature first as instructed in Creating Signatures.
    FailedOperation.MissingSignatureList Unable to identify the signature. Please check whether the signature has been approved. For more information, see the signature approval section in Getting Started.
    FailedOperation.MissingSignatureToModify This signature ID has not been submitted for approval or does not exist, so it cannot be modified. Please check whether the SignId is entered correctly.
    FailedOperation.MissingTemplateList Unable to identify the template. Please check whether the template has been approved. For more information, see the template approval section in Getting Started.
    FailedOperation.MissingTemplateToModify This template ID has not been submitted for approval or does not exist, so it cannot be modified. Please check whether the TemplateId is entered correctly.
    FailedOperation.NotEnterpriseCertification Individual users cannot use the APIs related to signatures and templates. You can change your account identity type to enterprise as instructed here. The change will take effect in about one hour.
    FailedOperation.OtherError Other error. Usually, this is because that the carried parameter is non-compliant. For more information, see the API description. If necessary, you can contact SMS Helper for assistance.
    FailedOperation.ParametersOtherError Unknown error. If necessary, you can contact SMS Helper for assistance.
    FailedOperation.PhoneNumberInBlacklist The mobile number is in the opt-out list. This may be because the recipient has unsubscribed from your service or the mobile number is in the carrier’s opt-out list. To solve this problem, contact SMS Helper.
    FailedOperation.PhoneNumberParseFail Failed to parse the mobile number. Please check whether it meets the E.164 standard.
    FailedOperation.ProhibitSubAccountUse Non-Root accounts cannot use the template list pull feature. You can use the TencentCloud API key of your root account to call the API.
    FailedOperation.SignNumberLimit The number of signatures has reached the maximum value.
    FailedOperation.SignatureIncorrectOrUnapproved The signature is not approved or in an incorrect format. (1) Log in to the SMS console and check whether the signature has been approved; (2) Check whether the signature is in compliance with the format specification, that is, it can contain 2–12 letters and digits. If you have any questions, contact SMS Helper for assistance.
    FailedOperation.TemplateAlreadyPassedCheck This template has been approved and cannot be modified again.
    FailedOperation.TemplateIdNotExist The template ID or signature ID does not exist.
    FailedOperation.TemplateIncorrectOrUnapproved The template has not been approved or its content does not match that of the approved template. (1) Please log in to the SMS console to check whether the template has been reviewed and approved. (2) Please click here to check whether the template format is correct. If you have any questions, contact SMS Helper.
    FailedOperation.TemplateNumberLimit The number of templates has reached the maximum value.
    FailedOperation.TemplateParamSetNotMatchApprovedTemplate The request content does not match that of the approved template. Please check whether the number of parameters in the request is consistent with that in the approved template. If you have any questions, contact SMS Helper.
    FailedOperation.TemplateUnapprovedOrNotExist The template has not been approved or does not exist. Please log in to the SMS console to check whether the template has been reviewed and approved. If you have any questions, contact SMS Helper.
    InternalError.JsonParseFail Failed to parse the user parameter. You can contact SMS Helper for assistance.
    InternalError.OtherError Other error. You can contact SMS Helper and provide the failed mobile number for assistance.
    InternalError.ParseBackendResponseFail Failed to parse the carrier’s response packet. Please contact SMS Helper for assistance.
    InternalError.RequestTimeException The request was initiated in an exceptional time. Usually, this is because that the difference between your server time and Tencent Cloud server time exceeds 10 minutes. Please check whether the server time and the time field in the API are correct.
    InternalError.RestApiInterfaceNotExist This RESTful API does not exist. Please check the RESTful API description.
    InternalError.SendAndRecvFail The API timed out or SMS packet sending/receiving timed out. You need to check whether your network jitters or contact SMS Helper for assistance.
    InternalError.SigFieldMissing The request body in the backend body does not have a Sig field or the Sig field is empty.
    InternalError.SigVerificationFail Backend check of Sig failed.
    InternalError.Timeout The request to deliver an SMS message timed out. Please see Detailed Explanation of Error 60008.
    InternalError.UnknownError Unknown error.
    InvalidParameter.AppidAndBizId The account does not match the application ID.
    InvalidParameter.DirtyWordFound There are sensitive words.
    InvalidParameter.InvalidParameters Incorrect International or SmsType parameter. If necessary, you can contact SMS Helper for assistance.
    InvalidParameterValue.BeginTimeVerifyFail BeginTime parameter check failed.
    InvalidParameterValue.ContentLengthLimit The content of the requested SMS message is too long.
    InvalidParameterValue.EndTimeVerifyFail EndTime parameter check failed.
    InvalidParameterValue.ImageInvalid The format of the uploaded transcoded image is incorrect. See the description of this field in the API description. If necessary, you can contact SMS Helper for assistance.
    InvalidParameterValue.IncorrectPhoneNumber The format of the mobile number is incorrect, Please see Detailed Explanation of Error 1016.
    InvalidParameterValue.InvalidDocumentType DocumentType field check failed. See the description of this field in the API description. If necessary, you can contact SMS Helper for assistance.
    InvalidParameterValue.InvalidInternational International field check failed. See the description of this field in the API description. If necessary, you can contact SMS Helper for assistance.
    InvalidParameterValue.InvalidSignPurpose SignPurpose field check failed. See the description of this field in the API description. If necessary, you can contact SMS Helper for assistance.
    InvalidParameterValue.InvalidStartTime Invalid start time or end time. The reason may be that the requested SendDateTime is later than EndDateTime.
    InvalidParameterValue.InvalidTemplateFormat The template format is incorrect. For more information, please see Body Template Review Standards.
    InvalidParameterValue.InvalidUsedMethod UsedMethod field check failed. See the description of this field in the API description. If necessary, you can contact SMS Helper for assistance.
    InvalidParameterValue.LimitVerifyFail Limit parameter check failed.
    InvalidParameterValue.OffsetVerifyFail Offset parameter check failed.
    InvalidParameterValue.ProhibitedUseUrlInTemplateParameter URLs are not allowed in template variables.
    InvalidParameterValue.SdkAppIdNotExist The SdkAppId does not exist.
    InvalidParameterValue.SignAlreadyPassedCheck This signature has been approved and cannot be modified again.
    InvalidParameterValue.SignExistAndUnapproved The same signature pending review already exists.
    InvalidParameterValue.TemplateParameterFormatError The parameter format of the verification code template is incorrect. For a verification code template, only 0–6 digits can be passed in as the template variable.
    InvalidParameterValue.TemplateParameterLengthLimit There are more than 12 characters in a single template variable. There is no upper limit of variable characters for enterprise users. You can change your account identity type to enterprise as instructed here. The limit change will take effect in about one hour.
    InvalidParameterValue.TemplateWithDirtyWords The template content contains sensitive words. For more information, please see Body Template Review Standards.
    LimitExceeded.AppCountryOrRegionDailyLimit The number of Global SMS messages sent to the specified country/region per day has exceeded the preset limit. You can adjust the message sending limit in Application Management > Basic Configuration in the SMS console.
    LimitExceeded.AppCountryOrRegionInBlacklist The Global SMS message failed to be sent because the recipient country/region is not included in the specified country/region list. You can adjust the country/region list in Application Management > Basic Configuration in the SMS console.
    LimitExceeded.AppDailyLimit The number of SMS messages delivered on the current day exceeds the set upper limit. You can adjust the SMS delivery rate limit policy in the console.
    LimitExceeded.AppGlobalDailyLimit The number of Global SMS messages sent per day has exceeded the preset limit. You can adjust the message sending threshold in Application Management > Basic Configuration in the SMS console.
    LimitExceeded.AppMainlandChinaDailyLimit The number of Chinese Mainland SMS messages sent per day has exceeded the preset limit. You can adjust the message sending threshold in Application Management > Basic Configuration in the SMS console.
    LimitExceeded.DailyLimit The number of SMS messages delivered on the current day exceeds the set upper limit (for Global SMS). If you want to adjust the limit, you can contact SMS Helper for assistance.
    LimitExceeded.DeliveryFrequencyLimit The SMS delivery hits the delivery rate limit policy. You can adjust the policy in the console. If you have other requirements, you can contact SMS Helper for assistance.
    LimitExceeded.PhoneNumberCountLimit The number of mobile numbers you query at a time exceeds 200. Please refer to the input parameter PhoneNumberSet.
    LimitExceeded.PhoneNumberDailyLimit The number of SMS messages delivered to a single mobile number on the current day exceeds the set upper limit. You can adjust the SMS delivery rate limit policy in the console.
    LimitExceeded.PhoneNumberOneHourLimit The number of SMS messages delivered to a single mobile number within 1 hour exceeds the set upper limit. You can adjust the SMS delivery rate limit policy in the console.
    LimitExceeded.PhoneNumberSameContentDailyLimit The number of identical SMS messages delivered to a single mobile number exceeds the set upper limit. You can adjust the SMS delivery rate limit policy in the console.
    LimitExceeded.PhoneNumberThirtySecondLimit The number of SMS messages delivered to a single mobile number within 30 seconds exceeds the set upper limit. You can adjust the SMS delivery rate limit policy in the console
    MissingParameter.EmptyPhoneNumberSet The list of mobile numbers passed in is empty. Please check whether numbers are present in your parameters.
    UnauthorizedOperation.IndividualUserMarketingSmsPermissionDeny Individual users do not have permission to send marketing SMS messages. Please see Differences in Rights.
    UnauthorizedOperation.RequestIpNotInWhitelist The requesting IP is not in the allowlist. You have configured the verification of request source IP, but the current requesting IP is not in the configured allowlist. If necessary, you can contact SMS Helper.
    UnauthorizedOperation.RequestPermissionDeny The request does not have permission. You can contact SMS Helper.
    UnauthorizedOperation.SdkAppIdIsDisabled This SdkAppId is forbidden to provide services. If necessary, you can contact SMS Helper.
    UnauthorizedOperation.SerivceSuspendDueToArrears The service has been suspended due to overdue payments. You can log in to Tencent Cloud to make the payments.
    UnauthorizedOperation.SmsSdkAppIdVerifyFail Failed to verify SmsSdkAppId. Please check whether SmsSdkAppId is under the account associated with the TencentCloud API key.
    UnsupportedOperation. The request is not supported.
    UnsupportedOperation.ChineseMainlandTemplateToGlobalPhone A Chinese Mainland SMS template cannot be used to sent messages to global numbers. Please use a Global SMS template instead.
    UnsupportedOperation.ContainDomesticAndInternationalPhoneNumber The group message request contains both Chinese mainland numbers and international numbers. Please check: (1) whether the message is sent to international numbers with a Chinese mainland signature or template; (2) whether the message is sent to Chinese mainland numbers with an international signature or template.
    UnsupportedOperation.GlobalTemplateToChineseMainlandPhone A Global SMS template cannot be used to sent messages to Chinese mainland numbers. Please use a Chinese Mainland SMS template instead.
    UnsupportedOperation.UnsuportedRegion SMS delivery to this region is not supported.
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