If your account has negative available credit, you need to top up before you can purchase new Tencent Cloud services. Most Tencent Cloud services are billed hourly. If your available credit remains negative, services may be suspended for your account. To avoid service suspension, we recommend you keep your available credit positive. You can top up by credit card or via bank transfer.
For data security, only account creators and collaborators with financial permissions have access to the Payment page.
Top up by credit card
1. Log in to the console and go to Billing Center > Payment Management > Payment. Click Credit Card to input the recharge amount, then click Pay Now to proceed to the payment page.
2. The payment page supports the selection of an already linked card or the addition of a new payment account for recharging.
Note:
If a new payment card is added during the recharge process, this credit or debit card will only be used for the payment of this recharge order. The platform will not automatically bind this card as your payment card.
Due to the minimum payment amount limit of the payment channel, customers with a Korean entity have a minimum recharge amount of 0.1 USD.
3. After the payment is complete, you can go to the Transactions page to view the payment details.
Top up via bank transfer
1. To top up via a bank transfer, you need to transfer or deposit the top-up amount to our bank account and provide your Tencent Cloud account ID by adding a note. Make sure to send your bank transfer to the correct Tencent Cloud bank account according to your account's location.
Note:
If you top up via bank transfer, please make sure the payment is in USD.
Category A
Users in these regions use the bank information below
United States
Guatemala
Trinidad and Tobago
Grenada
Saint Vincent and the Grenadines
El Salvador
Saint Lucia
Dominican Republic
Saint Kitts and Nevis
Dominica
Panama
Cuba
Nicaragua
Costa Rica
Mexico
Canada
Jamaica
Belize
Honduras
Barbados
Haiti
Bahamas
Antigua and Barbuda
Beneficiary name: Tencent Cloud, LLC
Beneficiary account: 000271829 (USD account)
Beneficiary bank: HSBC Bank USA, N.A.
Address: 2747 Park Blvd., Palo Alto, CA 94306
SWIFT: MRMDUS33
Remarks: Cloud service fee + developer account (unique ID)
Category B
Users in these regions use the bank information below
Switzerland
Latvia
Sweden
Italy
Spain
Ireland
Slovenia
Iceland
Slovakia
Hungary
Romania
Greece
Portugal
Germany
Poland
France
Norway
Finland
Netherlands
Estonia
Malta
Denmark
Luxembourg
Czech Republic
Lithuania
Cyprus
Liechtenstein
Croatia
Belgium
Bulgaria
Austria
Beneficiary name: TENCENT CLOUD EUROPE B.V.
Beneficiary account: NL49HSBC2031728156 (USD account)
Beneficiary bank: HSBC BANK PLC, Amsterdam z.o. The Netherlands
Address: De Entree 236, 1101 EE Amsterdam
SWIFT Code: HSBCNL2A
Remarks: Cloud service fee + developer account (unique ID)
Category C
Users in these regions use the bank information below
Others
Philippines
Taiwan, China
Indonesia
Macau, China
Malaysia
Hong Kong, China
Singapore
The payment information for different contracting entities is as follows:
Remarks：Cloud service fee + developer account (unique ID)
Contracting Entity：TENCENT KOREA YUHAN HOESA
Bank details：
Beneficiary name：TENCENT KOREA YUHAN HOESA
Beneficiary account Number：
KRW account
002-192383-297
USD account
002-192383-298
Beneficiary bank：HK and Shanghai Banking Corp Ltd
Address：37, Chilpae-ro, Jung-gu, Seoul, South Korea
SWIFT Code：HSBCKRSE
Remarks：Cloud service fee + developer account (unique ID)
2. Bank transfers typically take 3-5 business days. Cross-border bank transfers may take longer to complete. After your transfer is successfully sent, please submit a ticket to confirm the transfer information so that we can top up your account. If you have any questions, please upload your payment document in the console.
3. You will be responsible for any additional service fees incurred for topup via bank transfer.
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