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Prepaid Billing

Last updated: 2021-12-28 16:02:44
    Note:

    The monthly subscription mode is being tested. If you want to try it, please contact sales.

    Prepaid plans generally take the form of monthly subscriptions. Based on your needs, you can pay upfront for Tencent Cloud resources for a month, several months, or several years. After payment, you will be able to access the purchased resources until your subscription expires.

    Note:

    This document describes only the billing mode. To view the prices of specific products, see Tencent Cloud Pricing.

    Application Scenarios

    We recommend the prepaid billing mode if:

    • You have steady business.
    • You need to use cloud resources in the long term and value cost efficiency.

    Billing Process

    1. Shop
      Go to Tencent Cloud’s website, choose the service and resources you need, and view the price.

    2. Pay
      Click Purchase, check your order information, and make the payment.

    3. Bill
      In prepaid billing mode, a bill that includes the purchase/renewal information will be generated automatically after payment.

    4. Renew
      You can renew your subscription in Renewal Management to extend the validity period of your resources.

    5. Action upon expiration
      After your subscription expires, the service will be suspended for your account and the related resources will be terminated. If you enable auto-renewal for your resources, Tencent Cloud will renew your subscription and deduct the renewal fee from your balance automatically upon expiration.

      See below for what happens before and after your subscription expires:

    Stage Processing Mechanism
    7 days to 1 day before expiration
    • Auto-renewal not enabled: Tencent Cloud will notify you that your subscription is about to expire via email, SMS, and Message Center every other day. One day before expiration, you will also receive an audio call about the pending expiration. The actual notification methods depend on your message subscription configuration in Message Center.
    • Auto-renewal enabled:
      • No notifications will be sent if there is sufficient balance in your account.
      • If your account balance is insufficient to cover the renewal fee, Tencent Cloud will notify you via email, SMS, and Message Center every other day. One day before expiration, you will also receive an audio call about the pending expiration. The actual notification methods depend on your message subscription configuration in Message Center.
    Day of expiration - service suspension
    • Auto-renewal not enabled: If you fail to renew your subscription after it expires, Tencent Cloud will suspend the service for your account (you will no longer have access to the resources, but the data will be retained). Before suspension, Tencent Cloud will notify you that your subscription has expired and prompt you to renew it in order to continue using the service via email, SMS, and Message Center every other day. On the day of expiration/service suspension, you will also be notified via an audio call. The actual notification methods depend on your message subscription configuration in Message Center.
    • Auto-renewal enabled:
      • If your account has sufficient balance, your subscription will be renewed automatically, and you will be notified of the successful renewal.
      • If your account balance is insufficient to cover the renewal fee, Tencent Cloud will notify you that renewal has failed and prompt you to top up via email, SMS, and Message Center every other day until service suspension or successful renewal (an auto-renewal attempt will be made every day). On the day of expiration/service suspension, you will also be notified via an audio call. The actual notification methods depend on your message subscription configuration in Message Center.
    Service suspension If you fail to renew your subscription, Tencent Cloud will suspend the service for your account between the 1st and 7th day after expiration (the exact time varies by service). You can recover your resources from Recycle Bin or contact us to renew your subscription so that you can retrieve the resources and resume the service. After service suspension and before resource release, Tencent Cloud will send you a notification every other day (max 3 notifications in total) via email, SMS, and Message Center. The actual notification methods depend on your message subscription configuration in Message Center.
    Resource release After service suspension, if you still fail to renew your subscription, Tencent Cloud will release the resources and delete the data (which cannot be recovered). On the day of release, you will be notified via email, SMS, and Message Center. The actual notification methods depend on your message subscription configuration in Message Center.
    Note:

    • After your subscription expires, some Tencent Cloud services allow you to continue using the services for several days, during which you will be notified to renew your subscription or top up your account.
    • Some Tencent Cloud services may retain your resources for longer than 8 days after your subscription expires.

    Advantages

    • Has lower unit price than pay-as-you-go
    • Allows you to pay for your resource usage in advance so that resources are always available

    Disadvantages

    • Does not support self-service resource returns
    • Has upgrade/downgrade restrictions
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