Cloud Contact Center
Last updated:2026-02-10 09:15:49
Fundamental information
| Product | Abbreviation in CAM | Console | Authorization by Tag | Authorization Granularity | IP Restriction |
|---|---|---|---|---|---|
| Cloud Contact Center | ccc | Supported | not supported | Operation level | Supported |
Note：
The authorization granularity of cloud products is divided into three levels: service level, operation level, and resource level, based on the degree of granularity.
- Service level: It defines whether a user has the permission to access the service as a whole. A user can have either full access or no access to the service. For the authorization granularity of cloud products at service level, the authorization of specific APIs are not supported.
- Operation level: It defines whether a user has the permission to call a specific API of the service. For example, granting an account read-only access to the CVM service is an authorization at the operation level.
- Resource level: It is the finest authorization granularity which defines whether a user has the permission to access specific resources. For example, granting an account read/write access to a specific CVM instance is an authorization at the resource level.
API authorization granularity
Two authorization granularity levels of API are supported: resource level, and operation level.
- Resource level: It supports the authorization of a specific resource.
- Operation level: It does not support the authorization of a specific resource. If the policy syntax restricts a specific resource during authorization, CAM will determine that this API is not within the scope of authorization, and deem it as unauthorized.
Write operations
| API | API Description | Authorization Granularity | Six-segment Resource Description | IP Restriction |
|---|---|---|---|---|
| AbortAgentCruiseDialingCampaign | Abort agent cruise dialing campaign | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| AddTrialAIFlowPackage | Claim your free trial package for flow AI. | Operation level | * | Supported |
| AddUserRegisterInfo | Add customer registration information | Operation level | * | Supported |
| ApplyDeskTrial | ApplyDeskTrial | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| BindNumberCallInInterface | Bind number call inbound callback interface | Operation level | * | Supported |
| BindStaffSkillGroupList | Bind staff and skill group. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreateAICall | Create call with ai. | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| CreateAdminAccount | Create administrator account. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreateAgentCruiseDialingCampaign | Create agent cruise dialing campaign | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreateAutoCalloutTask | Create auto call out task. | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| CreateCCCCompany | Create enterprise qualification for cloud contact center. | Operation level | * | Supported |
| CreateCCCDesk | create desk | Operation level | * | Supported |
| CreateCCCInstance | Create instance for cloud contact center. | Operation level | * | Supported |
| CreateCCCInstanceAndDesk | create ccc instance and desk | Operation level | * | Supported |
| CreateCCCSkillGroup | CreateCCCSkillGroup | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreateCallOutSession | Create call out session. | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| CreateCarrierPrivilegeNumberApplicant | Create no carrier frequence limitation rule. | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| CreateCompanyApply | Create a company qualification application | Operation level | * | Supported |
| CreateCustomNumberApply | CreateCustomNumberApply | Operation level | * | Supported |
| CreateExtension | CreateExtension | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreateIVRSession | Create session with ivr. | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| CreateKmsResource | CreateKmsResource | Operation level | * | Supported |
| CreateOwnNumberApply | Create a customer-provided number access review | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreatePhoneNumApply | Create phone number application. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreatePredictiveDialingCampaign | Create predictive campaign | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreateRecordCosBucket | Create COS configuration for audio record storage. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreateSDKLoginToken | Get sdk login token. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreateSSOInfo | Create SSO Info | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreateSipTrunk | CreateSipTrunk | Operation level | * | Supported |
| CreateSipTrunkRoute | create sip trunk route policy | Operation level | * | Supported |
| CreateStaff | Create staff account. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| CreateUserSig | Create user sig for user data. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DeleteAdminAccount | Delete administrator account. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DeleteCCCSkillGroup | Delete SkillGroup | Operation level | * | Supported |
| DeleteDestroyedResource | Remove sold broken purchased resources | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DeleteExtension | DeleteExtension | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DeleteKmsResource | DeleteKmsResource | Operation level | * | Supported |
| DeleteOwnNumberApply | Delete application form for own number | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| DeletePushDataCallBack | Delete callback url for data push. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DeleteRecordCosBucket | Delete cos storage configuration. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DeleteSipTrunk | DeleteSipTrunk | Operation level | * | Supported |
| DeleteSipTrunkRoute | delete sip trunk route policy | Operation level | * | Supported |
| DeleteStaff | Delete staff. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DeleteTestMobile | Delete the bound test mobile phone number | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DestroyNumberResource | Deregistration number resource | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DestroySeatResource | Deregistration seat resource | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DisablePhoneNumber | Enable disabled lines | Operation level | * | Supported |
| ForceMemberOffline | force member offline | Operation level | * | Supported |
| IgnoreTelAlert | Ignore the alarm information | Operation level | * | Supported |
| InitializeInstanceDefaultConfig | Initialize Instance Default Config | Operation level | * | Supported |
| ModifyAIDemoConfig | modify ai demo | Operation level | * | Supported |
| ModifyAppCalloutRule | Modify application outbound call rules | Operation level | * | Supported |
| ModifyCompanyApply | Modify company qualification application | Operation level | * | Supported |
| ModifyCustomNumberApply | ModifyCustomNumberApply | Operation level | * | Supported |
| ModifyExtension | ModifyExtension | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| ModifyOwnNumberApply | Modify the approval form for customer portability | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| ModifyPhoneNumApply | Change phone number application. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| ModifyPushDataCallBack | Change callback url for data push. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| ModifyResetCCCInstancePasswd | Change password for administrator. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| ModifySSOInfo | Modify SSO info | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| ModifySipTrunk | ModifySipTrunk | Operation level | * | Supported |
| ModifySipTrunkRoute | modify sip trunk route policy | Operation level | * | Supported |
| ModifyStaff | ModifyStaff | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| ModifyStaffPassword | Modify Passowrd | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| ModifyTrialAIFlowPackage | Modify the AI trial package. | Operation level | * | Supported |
| PauseAutoCalloutTask | pause auto callout task | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| ResetExtensionPassword | ResetExtensionPassword | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| RestoreMemberOnline | restore member online | Operation level | * | Supported |
| ResumeAutoCalloutTask | resume auto callout task | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| RevokeOwnNumberApply | Withdrawal of self-portable number application | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| SetPSTNBlackUserSwitch | Set the PSTN blacklist switch. | Operation level | * | Supported |
| SetStaffStatus | Set staff status | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| StopAutoCalloutTask | Stop auto call out task. | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| StopCCCPhoneNumUse | Disable phone number. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| UnbindStaffSkillGroupList | Unbind staff and skill group. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| UpdateAIConcurrency | Modify the number of concurrent users for postpaid customers | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| UpdateAIPackageConcurrency | Modify the package to include 10 concurrent | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| UpdateASRSwitch | Set the voice-to-text function switch | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| UpdateAdminAccount | Change administrator account. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| UpdateCCCInstanceInfo | Change instance infomation for cloud contact center. | Operation level | * | Supported |
| UpdateCCCSkillGroup | Update skill group | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| UpdatePhoneNumParam | Update the parameters related to the number | Operation level | * | Supported |
| UpdatePhoneNumType | UpdatePhoneNumType | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| UpdatePredictiveDialingCampaign | update predictive dialing campaign info | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| UpdateReplacePhoneNum | Update replacement number application status | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| UpdateTrialAIFlowPackageConcurrency | Modify the concurrency of the AI trial package | Operation level | * | Supported |
| UploadIvrAudio | Upload IVR audio files | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
Other Operations
| API | API Description | Authorization Granularity | Six-segment Resource Description | IP Restriction |
|---|---|---|---|---|
| CheckCustomGatewayConnect | CheckCustomGatewayConnect | Operation level | * | Supported |
| ControlAIConversation | Controlling AI conversations | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| CreateAIAgentCall | Initiate an outbound call from an intelligent robot | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| HangUpCall | HangUpCall | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| PlaySoundCall | Play sound for session | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| SendAlertMail | Send alert email | Operation level | * | Supported |
| TransferToManual | Transfer to manual | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
Read operations
| API | API Description | Authorization Granularity | Six-segment Resource Description | IP Restriction |
|---|---|---|---|---|
| CreateIMUserSig | CreateIMUserSig | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeAIAgentInfoList | Get the list of AI agent info | Operation level | * | Supported |
| DescribeAIAnalysisResult | get ai analysis result | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeAICallExtractResult | Get AI call content Extracted result. | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| DescribeAIConcurrencyBuyList | Query AI concurrent purchase list | Operation level | * | Supported |
| DescribeAIDemoConfig | Describe AI Demo config | Operation level | * | Supported |
| DescribeAILatency | Get AI Call Latency | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| DescribeASRSwitch | Query the voice-to-text function switch | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeActiveCarrierPrivilegeNumber | Query active carrier privilege rules. | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| DescribeAdminAccounts | Get list of administrators | Operation level | * | Supported |
| DescribeAgentCruiseDialingCampaign | Describe agent cruise dialing campaign | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeAppCalloutRule | Query application outbound call rules | Operation level | * | Supported |
| DescribeAutoCalloutTask | Query detail of auto call out. | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| DescribeAutoCalloutTasks | Query auto call out task. | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| DescribeBuySeatGoodsDetail | Obtain seat order information | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeCCCCompanyDetail | Query enterprise qualification information. | Operation level | * | Supported |
| DescribeCCCCompanyList | Get company info list of cloud contact center. | Operation level | * | Supported |
| DescribeCCCInstanceDetail | Query detail of cloud contact center instance. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeCCCNewUser | Check whether or not new user. | Operation level | * | Supported |
| DescribeCCCPNAreaList | Query area list for cloud contact center. | Operation level | * | Supported |
| DescribeCallInMetrics | Query statistics metrics for call in session. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeCanCreateDeskIMAppList | Describe can Create desk im app list. | Operation level | * | Supported |
| DescribeCanSaleSeatCost | Obtain the billing items of seats that can be sold | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeCarrierPrivilegeNumberApplicants | Query status of applicant. | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| DescribeChatMessages | Get IM chat message. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeCompanyDetail | Query company qualification details | Operation level | * | Supported |
| DescribeCompanyList | Query the list of company qualification applications | Operation level | * | Supported |
| DescribeCosTmpSecret | Get temporary secret key for COS. | Operation level | * | Supported |
| DescribeDeskVersionInfo | DescribeDeskVersionInfo | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeExtension | DescribeExtension | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeFlashSMSList | Describe flash sms record list | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| DescribeFreePackage | Query free trial packages | Operation level | * | Supported |
| DescribeGetTelAlertDetail | Query the detailed alarm number information of the user on a certain day | Operation level | * | Supported |
| DescribeIMCdrList | Query im customer service records | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeIMCdrs | Get IM bill. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeIMSecret | DescribeIMSecret | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeKmsResource | DescribeKmsResource | Operation level | * | Supported |
| DescribeLicenseInfo | Query license occupancy information | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeMeasureDetailAggregation | Query metered aggregate usage details | Operation level | * | Supported |
| DescribeMeasureResourceDetails | Inquire about the details of the fee center resource package | Operation level | * | Supported |
| DescribeMeasureResources | Resource Pack Details Inquiry | Operation level | * | Supported |
| DescribeOfflineTaskDestroyNumber | Query the offline cancellation number task in execution | Operation level | * | Supported |
| DescribePSTNActiveSessionList | Get pstn active session list. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribePSTNBlackUserSwitchList | Query the PSTN blacklist switch list. | Operation level | * | Supported |
| DescribePhoneNumApply | Get phone number application detail. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribePredictiveDialingCampaigns | Query the predictive outbound call task list | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribePredictiveDialingSessions | DescribePredictiveDialingSessions | Resource level | qcs::ccc::uin/:SdkAppId/${SdkAppId} | Supported |
| DescribeProtectedTelCdr | Get telephone record and audio record with protected caller and callee. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribePushDataCallBack | Query callback url for data push. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeRecordCosBucket | Query COS configuration for audio record storage. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeReplacePhoneNumDetail | Query replacement number details | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeSSODefaultInfo | Describe SSO default info | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeSceneList | get scene list | Operation level | * | Supported |
| DescribeSessionDetail | Describe call session detail | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeSipTrunkRouteList | query sip trunk route policy | Operation level | * | Supported |
| DescribeSkillGroupInfoList | Get skill group list. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeSpecialPackageUser | DescribeSpecialPackageUser | Operation level | * | Supported |
| DescribeStaffBuyList | Get list of staff amount purchased. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeStaffInfoList | Get staff info list. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeStaffNewBuyList | Get new seat list | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeStaffStatusHistory | Describe staff agent status history | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeStaffStatusMetrics | Query statistics metrics for staff status. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeTelAlertList | Query the list of User anomaly number | Operation level | * | Supported |
| DescribeTelCdr | Get PSTN conversation info and record | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeTelRecordAsr | Get ASR text for audio record. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeTelSession | Get pstn session info. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeTestMobile | Query test mobile phone number | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeTrialAIFlowPackage | Inquire about AI trial package | Operation level | * | Supported |
| DescribeUinBlack | DescribeUinBlack | Operation level | * | Supported |
| DescribeUserStampURL | Query customer signed URL | Operation level | * | Supported |
| GetTCCCSdkAppId | Change IM SDKAppID to TCCC SDKAppID | Operation level | * | Supported |
| VerifyIMUserSig | VerifyIMUserSig | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
List Operations
| API | API Description | Authorization Granularity | Six-segment Resource Description | IP Restriction |
|---|---|---|---|---|
| DescribeBuyPhoneNumList | Query phone number purchased list. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeBuyPhoneNumMetrics | DescribeBuyPhoneNumMetrics | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeCCCBuyInfoList | Get staff plan purchased list. | Operation level | * | Supported |
| DescribeCCCInstanceList | Get instacence list of cloud contact center. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeCCCInstanceMetrics | DescribeCCCInstanceMetrics | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeCanSalePhoneNumList | DescribeCanSalePhoneNumList | Operation level | * | Supported |
| DescribeCustomNumberApplyList | DescribeCustomNumberApplyList | Operation level | * | Supported |
| DescribeCustomNumberList | DescribeCustomNumberList | Resource level | qcs::ccc::uin/:* | Supported |
| DescribeExtensions | DescribeExtensions | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeIvrAudioList | Query IVR audio file list | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribePhoneNumApplyList | Get phone number application list. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeReplacePhoneNumList | Query number replacement application list | Operation level | * | Supported |
| DescribeSSOInfos | Describe SSO info list | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
| DescribeSipTrunkList | DescribeSipTrunkList | Operation level | * | Supported |
| DescribeTelCallInfo | Get cost statistics for telephone. | Resource level | qcs::ccc::uin/${uin}:SdkAppId/${SdkAppId} | Supported |
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