Real-time in-game voice brings diverse gameplay and immersive experiences to games, enhancing player interaction and retention However, for indie developers and startups, building these features from scratch is technically complex and costly. To address this, we have launched the Limited-time 5,000 PCU Free Quota Developer Support Plan. This initiative enables teams to integrate and test GVoice high-quality in-game real-time voice service at zero cost, allowing you to easily experience immersive interaction and witness the spark of innovation.
Basic Information
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Coverage | Tencent Cloud accounts (UIN) creating a GVoice application for the first time, intended for gaming customers and supporting integration with mainstream game engines (Unity, Unreal Engine, Cocos2D). |
Application Rules | Each account (UIN) can be issued the free quota only once. The quota must be assigned to a single designated application (SDKAppID) to take effect. |
Scope of Application | Applicable only to Real-Time Voice Service using PCU billing. |
Quota & Billing | 5,000 PCU monthly free quota, automatically deducted on the billing date. |
Quota Validity Period | Valid for one year from the date of issuance. Quotas issued on the last day of the month take effect at 00:00 on the first day of the following month. |
Excess Payment | Excess usage beyond the monthly quota will be charged on a pay-as-you-go basis. See Purchase Guide for details. |
Service Guarantee | Provides basic Real-Time Voice Service, Service Level Agreement (SLA) is not included at this time. |
Note:
Manual reactivation is required after the one-year period expires to continue enjoying the support quota.
Example: A free quota taking effect in November 2025 will be valid from November 2025 to November 2026.
Deduction and Billing Rules
Once the free quota takes effect, it strictly follows the deduction and billing logic below:
This quota is only applicable to Real-Time Voice Service using the PCU billing mode.
If the monthly peak PCU of the designated application is ≤ 5,000, the PCU fees for the current month will be fully deducted by the free quota, and the user will not be charged.
If the monthly peak PCU is > 5,000, the system will first deduct the first 5,000 PCU. The excess usage will be billed on a postpaid basis according to the standard GVoice pricing rules in the Purchase Guide. The quota is only valid for the unique SDKAppID bound during the application process and cannot be shared, split, or transferred across applications
Note:
Daily PCU refers to the highest number of concurrent online users for the day, while Monthly Peak PCU refers to the highest daily PCU value within a calendar month.
Example: If the daily PCU is 5,400 on the 2nd of the month and below 5,400 for the rest of the days, the monthly peak PCU is 5,400.
The highest number of concurrent online users for the day is the sum of the peak online user counts for all countries or regions on that day.
Example: If the monthly PCU on the 2nd of the month was 200 in the US and 100 in Japan, with no players online in other regions, then the highest monthly PCU on the 2nd would be 300.
For services billed by PCU, fees are charged per 5,000 PCUs. Values below 5,000 will be calculated as 5,000.
Billing Example: If a user's monthly PCU for Real-Time Voice Service is 5,400 PCU, the system will automatically deduct the 5,000 PCU free quota on the billing date. The remaining 400 PCU (≤ 5,000 PCU) will be billed at the standard rate according to the Purchase Guide, resulting in a final bill of $3,000 USD for the month. Application and Activation Process
Developers can obtain free quota through the following standard workflows:
1. User Guide: Follow the process below
Enter the console to start using the Tencent Games GVoice service. Enable Real-Time Voice Service.
Create Application.
Download and integrate SDK(Optional).
Fill out the Free Quota Application Form (Optional).
Note:
If the first GVoice application enables Real-Time Voice Service, it is by default billed based on PCU.
If a free quota is applied during the first-time setup guide (User Guide), the system will automatically select the newly created application as the target application (SDKAppID) for the free quota.
On the Service Management page, click "Apply Now" to submit your request. Follow the instructions below:
Note:
If you are applying for a free quota in the GVoice Service Management page, you need to select the GVoice application that will receive the quota. The list shows applications that are currently billed by PCU for Real-Time Voice Service.
2. Quota Approval and Issuance:
With a valid invitation code: No review is required, the quota will be issued immediately once the system verification passes.
Without an invitation code: Review is required; the quota is expected to be issued within 1–3 business days after approval.
Note:
You can visit LinkedIn or Twitter (X) to complete the sharing activity and obtain an exclusive invitation code to expedite the approval process. 3. Official Activation: On the effective date (quotas issued at the end of a month take effect at 00:00 on the 1st of the following month), the account creator will be notified via email, SMS, and Message Center. Receipt of this notification indicates the quota is active and ready to deduct the current month's usage.
Disclaimer
You are using the Tencent Games GVoice 5,000 PCU Free Quota Support Plan (applicable to testing, beta, and other scenarios).
1. This quota requires a form-based application. The platform will evaluate the request based on project information, and approval status will be sent via email.
2. This support plan is exclusively available to game industry customers and supports integration with mainstream game engines. Non-gaming scenarios are currently not eligible for this policy.
3. This plan provides basic Real-Time Voice Service capabilities. The free quota is deployed on a shared resource pool, and service stability is subject to resource fluctuations. Tencent Cloud does not provide Service Level Agreement (SLA) commitments for this plan.
4. This plan is intended for feature pre-research, technical verification, prototyping, and small-scale gray testing. For official production environments requiring high stability and continuity, we recommend using the standard postpaid version to obtain dedicated resource guarantees and professional technical support.
5. Tencent Cloud reserves the right to adjust, change the billing mode of, or terminate this plan. Users will be notified of policy changes via official announcements or Message Center, at which point you may choose to pay for continued use or terminate the service.