API Gateway supports self-service refund for resource packs. You can perform self-service resource termination/return in the API Gateway console. The system will automatically refund your money and terminate/return cloud resources.
- Vouchers used for purchasing a resource pack are not refundable. Non-voucher fees will be fully refunded to the payer's Tencent Cloud account in accordance with the payment mode (cash or gift card). For more information, see Order Management.
- Self-Service refund is supported if the API Gateway resource pack meets the following four conditions:
- The source of the resource pack is not the free tier.
- The order type is Purchase.
- Resources in the resource pack have not been used.
- The resource pack is in the validity period.
- Log in to the API Gateway console.
- On the left sidebar, click Resource Pack to access the resource pack list page.
- Click Refund in the "Operation" column in the row of the target resource pack. In the pop-up dialog box, confirm and submit the information.