tencent cloud



Last updated: 2024-03-11 11:06:34

    1. API Description

    Domain name for API request: trtc.tencentcloudapi.com.

    This API (the old DescribeUserInformation) is used to query the user list of a specified time range (up to four hours) in the last 14 days. The data of up to 100 users can be returned per page (six are returned by default).

    1. You can use this API to query historical data or for reconciliation purposes, but we do not recommend you use it for crucial business logic.
    2. If you need to call this API, please upgrade the monitoring dashboard version to "Standard". For more details, please refer to: https://www.tencentcloud.com/document/product/647/54481.

    A maximum of 20 requests can be initiated per second for this API.

    We recommend you to use API Explorer
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    2. Input Parameters

    The following request parameter list only provides API request parameters and some common parameters. For the complete common parameter list, see Common Request Parameters.

    Parameter Name Required Type Description
    Action Yes String Common Params. The value used for this API: DescribeUserInfo.
    Version Yes String Common Params. The value used for this API: 2019-07-22.
    Region Yes String Common Params. For more information, please see the list of regions supported by the product. This API only supports: ap-beijing, ap-guangzhou, ap-mumbai, ap-singapore, na-toronto.
    CommId Yes String The unique ID of a call, whose format is SdkAppId_CreateTime, such as 1400xxxxxx_218695_1590065777. createTime is the UNIX timestamp (seconds) when the room was created. Its value can be obtained using the DescribeRoomInfo API.
    StartTime Yes Integer The start time, which is a Unix timestamp (seconds) in local time, such as 1590065777.
    Note: Only data in the last 14 days can be queried.
    EndTime Yes Integer The end time, which is a Unix timestamp (seconds) in local time, such as 1590065877.
    Note: The end and start time cannot be more than four hours apart.
    SdkAppId Yes Integer The application ID, such as 1400xxxxxx.
    UserIds.N No Array of String The users to query. If you do not specify this, the information of six users will be returned.
    Array length: 1-100.
    PageNumber No Integer The page number. The default is 0.
    Note: If PageNumber or PageSize is not specified, six records will be returned.
    PageSize No Integer The number of records per page. The default is 6.
    Array length: 1-100.

    3. Output Parameters

    Parameter Name Type Description
    Total Integer The number of records returned.
    UserList Array of UserInformation The user information.
    Note: This field may return null, indicating that no valid values can be obtained.
    RequestId String The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.

    4. Example

    Example1 Querying users and call metrics

    Input Example

    POST / HTTP/1.1
    Host: trtc.tencentcloudapi.com
    Content-Type: application/json
    X-TC-Action: DescribeUserInfo
    <Common request parameters>
        "StartTime": 1590065777,
        "CommId": "1400188366_218695_1590065777",
        "UserIds": [
        "SdkAppId": 1400188366,
        "EndTime": 1590065877

    Output Example

        "Response": {
            "Total": 1,
            "UserList": [
                    "RoomStr": "218695",
                    "UserId": "user1_54816741",
                    "JoinTs": 1590065777,
                    "LeaveTs": 1590067658,
                    "Finished": true,
                    "DeviceType": "",
                    "SdkVersion": "4.3.14",
                    "ClientIp": ""
                    "RoomStr": "218695",
                    "UserId": "user2_2107025",
                    "JoinTs": 1590065700,
                    "LeaveTs": 1590067693,
                    "Finished": true,
                    "DeviceType": "",
                    "SdkVersion": "4.3.14",
                    "ClientIp": ""
            "RequestId": "2e12e365-43e8-4efd-902d-906303e2ee4a"

    5. Developer Resources


    TencentCloud API 3.0 integrates SDKs that support various programming languages to make it easier for you to call APIs.

    Command Line Interface

    6. Error Code

    The following only lists the error codes related to the API business logic. For other error codes, see Common Error Codes.

    Error Code Description
    InternalError Internal error.
    InternalError.DBError An error occurred while querying the database.
    InternalError.HttpParaseFalied Failed to parse the HTTP request.
    InternalError.InterfaceErr API error.
    InternalError.MethodErr Unsupported method.
    InvalidParameter Parameter error.
    InvalidParameter.BodyParamsError Failed to parse body parameters.
    InvalidParameter.EncodeParams Invalid EncodeParams.
    InvalidParameter.PageNumber Invalid PageNumber.
    InvalidParameter.PageSize Invalid PageSize.
    InvalidParameter.PageSizeOversize The value of PageSize exceeds 100.
    InvalidParameter.QueryScaleOversize The query period exceeds the limit.
    InvalidParameter.SdkAppId SdkAppId is incorrect.
    InvalidParameter.SdkAppid Inoperable SdkAppid.
    InvalidParameter.StartTimeOversize The query start time exceeds the range allowed by the current dashboard edition. For details, see https://www.tencentcloud.com/document/product/647/81331?from_cn_redirect=1
    InvalidParameter.StartTs Invalid StartTs.
    InvalidParameter.StartTsOversize The start time for query exceeded the limit.
    InvalidParameter.UserIdsMorethanSix The number of users exceeds 6.
    MissingParameter Missing parameter.
    MissingParameter.CommId CommId is missing.
    MissingParameter.CommIdOrSdkAppId SdkAppId or CommID missing.
    MissingParameter.EndTs endTS_s is missing.
    MissingParameter.SdkAppId SdkAppId is missing.
    MissingParameter.StartTs startTS_s is missing.
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