A URL Points to a Wrong File
Problems
Problem 1: The same URL points to different files.
Problem 2: After a file is updated, its old version is still accessed.
Possible Causes
The CDN cache has not expired.
The browser cache is not disabled.
The accessed file is hijacked, so the accessed file content is not as expected.
Troubleshooting
Check whether the CDN cache has expired
If not, purge CDN URLs or directories as instructed in Purge Cache.
Check whether the browser cache is disabled
Note:
The following uses Chrome as an example.
1. Open Chrome.
2. Press F12 to open the Developer tools.
3. Select the Network tab and check whether Disable cache is selected.
If not, select Disable cache and restart the browser.
Check whether the file is hijacked
If the file accessed is not as expected (for example, the
content-length or response headers are not as expected), the file has been hijacked. In this case, we recommend you access it over HTTPS.Ajuda e Suporte
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