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What should I do if the IP protected by the BGP high-defense package is blocked?

If the IP protected by the BGP high-defense package is blocked, you can take the following steps:

  1. Check Block Reason: Determine why the IP was blocked. This could be due to excessive requests, malicious activity, or other security threats.

  2. Review Logs: Examine the access logs and security logs to identify any patterns or specific events that led to the block.

  3. Adjust Security Settings: Modify your security settings to prevent future blocks. This might include rate limiting, IP whitelisting, or updating firewall rules.

  4. Contact Support: Reach out to the support team of your BGP high-defense service provider for assistance. They can provide detailed insights and help resolve the issue.

  5. Implement Mitigation Strategies: Use mitigation strategies such as CAPTCHA challenges, IP rotation, or content delivery network (CDN) services to distribute traffic and reduce the load on the blocked IP.

  6. Monitor Continuously: Continuously monitor your IP and network activity to ensure that the issue does not recur.

Example: Suppose your website's IP is blocked due to a DDoS attack. You would first check the logs to confirm the attack, then adjust your security settings to better handle such attacks. You might also use a CDN service to distribute traffic and reduce the impact of future attacks.

For cloud-based solutions, consider using services like Tencent Cloud's Anti-DDoS Pro, which offers advanced protection against DDoS attacks and can help mitigate such issues effectively.