What should I do if the GlobalSign certificate is not trusted in Windows 7?

If a GlobalSign certificate is not trusted in Windows 7, it typically means that the certificate's root CA (Certificate Authority) is not present in the Windows 7 Trusted Root Certification Authorities store. Here’s what you can do to resolve this issue:

1. Obtain the Certificate: First, ensure you have the certificate file (usually in .cer or .pem format) from GlobalSign.

2. Import the Certificate into the Trusted Root Store:

   • Open Microsoft Management Console (MMC). You can do this by searching for "mmc" in the Start menu.
   • In MMC, go to File > Add/Remove Snap-in.
   • Select Certificates and click Add. Choose Computer account and click Next.
   • Select Local Computer and click Finish.
   • In the MMC, expand Certificates, expand Trusted Root Certification Authorities, and select Certificates.
   • Right-click on Certificates, go to All Tasks > Import.
   • Follow the Certificate Import Wizard to import your GlobalSign root certificate.

3. Restart Your Browser or Application: After importing, restart any browsers or applications that were accessing the site with the GlobalSign certificate.

4. Check Certificate Chain: Ensure that the entire certificate chain is trusted. Sometimes, intermediate certificates might also need to be installed.

Example: If you are visiting a website secured with a GlobalSign certificate and your browser warns you about an untrusted certificate, you would follow these steps to import the GlobalSign root certificate into your Windows 7 system's Trusted Root Certification Authorities store.

For cloud-related certificate management, services like Tencent Cloud offer SSL certificate management solutions that can automate the process of certificate issuance, renewal, and deployment, ensuring a smoother experience with certificate trust issues.