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TAPD has set up email message reminders, why can't I receive email notifications?

If you've set up email message reminders in TAPD but aren't receiving email notifications, there could be several reasons:

  1. Check Email Settings: Ensure that your email address in TAPD is correct and that you've enabled email notifications in your settings.

  2. Spam Folder: Sometimes, emails from TAPD might end up in your spam or junk folder. Check these folders to see if the notifications are there.

  3. Email Server Issues: There might be issues with your email server or provider that's preventing the emails from reaching you. Contact your IT department or email service provider if you suspect this.

  4. TAPD Settings: Verify that the specific project or task notifications are set to send emails to you. Sometimes, notifications might be enabled for certain activities but not others.

  5. Network Issues: If you're working behind a firewall or strict network policies, emails from TAPD might be getting blocked. Check with your network administrator.

  6. Verification Email: Ensure that you've verified your email address in TAPD. Sometimes, a verification email is sent to confirm your address, and until it's verified, you might not receive notifications.

Example: If you're supposed to receive a daily summary of tasks, but you don't, check if the daily summary notification is enabled for your account and if your email address is correct.

For cloud-based solutions that can help manage notifications more effectively, consider services like Tencent Cloud's Enterprise Email, which offers robust email management features to ensure timely delivery and easy management of emails.