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What should I do if COS returns a 403 error?

If COS (Cloud Object Storage) returns a 403 error, it typically means that the request made to the storage service is forbidden. This could be due to several reasons such as insufficient permissions, incorrect access keys, or the object being accessed does not exist.

Here are some steps you can take to troubleshoot and resolve a 403 error:

1. Check Permissions

Ensure that the IAM (Identity and Access Management) policy associated with the credentials used to access COS allows the requested operation.

Example: If you're trying to read an object but the IAM policy only allows write access, you'll receive a 403 error.

2. Verify Access Keys

Make sure you are using the correct access key ID and secret access key. If you're unsure, you can regenerate the keys from the IAM console.

3. Check Object Existence

Confirm that the object you're trying to access actually exists in the specified bucket.

4. Review Bucket Policy

If the bucket has a policy, ensure that it allows the actions you're trying to perform.

Example: A bucket policy might restrict access to certain IP addresses or require specific headers in the request.

5. Use Correct Signature Version

Ensure that the request is signed with the correct version of the signature algorithm required by COS.

6. Check for Temporary Restrictions

Sometimes, there might be temporary restrictions or maintenance activities that could cause 403 errors. Check the COS service status or contact support for any ongoing issues.

Recommended Service:

For managing and troubleshooting COS permissions and access issues, you can use Tencent Cloud IAM. It provides detailed control over who can access your COS resources and what actions they can perform.

By following these steps, you should be able to identify and resolve the cause of the 403 error in your COS setup.