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How to deal with the error "Failed to verify SAML using certificate" when access management sub-user logs in to Tencent Cloud account?

To address the error "Failed to verify SAML using certificate" when a sub-user logs into a Tencent Cloud account via Access Management (CAM), you should first ensure that the certificate used for SAML authentication is correctly configured and matches the one expected by Tencent Cloud.

Here are steps to troubleshoot and resolve the issue:

  1. Verify Certificate Validity: Check if the certificate is valid, not expired, and issued by a trusted Certificate Authority (CA).

  2. Check Certificate Configuration: Ensure that the certificate is correctly uploaded and configured in both your identity provider (IdP) and Tencent Cloud CAM settings.

  3. Match Certificate Fingerprints: Confirm that the certificate fingerprint in your IdP matches the one in Tencent Cloud CAM.

  4. Update SAML Assertion: Ensure that the SAML assertion sent by your IdP includes the correct certificate.

Example: If you're using a SAML 2.0 federated authentication, the certificate should be included in the SAML response as a X509Certificate element within the Signature element.

Tencent Cloud Service Recommendation: For managing certificates and SAML configurations, you can use Tencent Cloud's CAM service, which provides detailed guidance and support for setting up federated access with SAML. Additionally, consider using Tencent Cloud's Certificate Management Service (CMS) for easier certificate management and automation.

By following these steps and utilizing Tencent Cloud's services, you can effectively resolve the SAML certificate verification error and ensure smooth access for sub-users.