If you encounter issues where the online environment cannot be accessed, custom applications cannot be opened, and CDN traffic is exhausted, here are some troubleshooting steps:
Check Network Connectivity: Ensure your local network is functioning properly. Try accessing other websites or services to confirm if the issue is specific to your application or a broader network problem.
Verify Application Status: Log in to your server or hosting platform to check if the application is running. Look for error logs or system messages that might indicate why the application is inaccessible.
Inspect CDN Configuration: If CDN traffic is exhausted, review your CDN usage metrics. You may need to upgrade your CDN plan or optimize content delivery settings to handle higher traffic loads. For example, enable caching for static assets or implement load balancing to distribute traffic more efficiently.
Monitor Resource Usage: Check server resources such as CPU, memory, and disk usage. High resource consumption can cause applications to become unresponsive. Consider scaling up your server resources or optimizing your application code.
Contact Support: If the issue persists, reach out to your hosting provider’s technical support team. Provide them with detailed information about the problem, including error messages and logs.
For CDN and cloud-related services, Tencent Cloud offers a robust solution called Content Delivery Network (CDN). It helps optimize content delivery, reduce latency, and handle high traffic volumes. Additionally, Tencent Cloud’s Elastic Load Balancer (CLB) can distribute traffic across multiple servers to prevent overloading and ensure application availability.