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How to deal with the "abnormal account registration" prompt when registering a mini program?

When you encounter an "abnormal account registration" prompt while registering a mini - program, it usually means there are some issues with your registration information or the registration environment.

Explanation of possible causes

  1. Incomplete or incorrect information: You may have filled in incomplete or wrong details such as an invalid phone number, an incorrect verification code, or an improper mini - program name. For example, if the mini - program name contains prohibited words or is too similar to an existing well - known brand name, it may trigger the abnormal prompt.
  2. Registration frequency: If you try to register multiple accounts in a short period, the system may regard it as abnormal behavior and block the registration.
  3. Network problems: A poor or unstable network connection can cause the registration information to be sent incorrectly, resulting in the abnormal prompt.

Solutions

  1. Check and correct registration information:
    • Make sure all the required fields are filled in accurately. For example, double - check the phone number and enter the correct verification code. If the mini - program name is the problem, modify it to meet the naming rules. For instance, if you were initially using a name with a prohibited word like "official" without proper authorization, change it to a more appropriate one.
  2. Wait and try again:
    • If you suspect it's due to a high - frequency registration attempt, wait for a while (such as an hour or a day) before trying to register again.
  3. Check the network:
    • Ensure that your device is connected to a stable network. You can try switching from Wi - Fi to mobile data or vice versa. For example, if you were using a public Wi - Fi with poor signal strength, switch to your mobile phone's 4G or 5G network.

Tencent Cloud relevant services

If you plan to deploy the mini - program on the cloud later, Tencent Cloud offers a variety of services. For example, Tencent Cloud's Object Storage (COS) can be used to store the images, videos, and other media files used in the mini - program. It provides high - performance storage with low latency and high reliability. Also, Tencent Cloud's Cloud Virtual Machine (CVM) can be used to host the backend server of the mini - program, allowing you to run your application code and handle user requests.