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During the mini program filing process, the video verification prompt "Location service is not turned on". How to solve it?

The error message "Location service is not turned on" during the mini program filing video verification typically occurs because the device used for recording the video does not have location services enabled. This is often required to verify the real-world location of the business or organization submitting the mini program, ensuring compliance with platform policies.

How to Solve It:

  1. Check Device Location Settings:

    • On Android devices, go to Settings > Location and ensure the location service is turned on. You may need to select "High accuracy" for better results.
    • On iOS devices, go to Settings > Privacy > Location Services and enable it for the camera or the app being used to record the video (if applicable).
  2. Verify Location During Recording:

    • When recording the video, ensure the device has a clear GPS signal. Open a map app (like Google Maps) to confirm the location is accurate.
  3. Re-record the Video:

    • After enabling location services, re-record the video to ensure the platform can verify the correct location.
  4. Check Network Connection:

    • A stable internet connection is required for location services to work properly. Ensure the device is connected to Wi-Fi or a mobile network.

Example Scenario:

If you are a restaurant owner in Shenzhen submitting a mini program for your business, you need to record a video showing the restaurant's exterior. If location services are off, the platform cannot confirm the video was taken at the correct address. Enabling location services and recording the video near the restaurant will resolve the issue.

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