This error message indicates a mismatch between the name on the identity document used for real-name authentication and the registered domain name owner. Domain name real-name authentication requires the identity document (such as an ID card or business license) to exactly match the legal owner of the domain name as recorded in the registry system.
How to resolve it:
Example scenario:
If your domain is registered under "ABC Technology Ltd." but you submit a personal ID card with the name "Li Wei," the authentication will fail. You must either use the company's business license or update the domain owner to "Li Wei" first.
For cloud-based domain management:
If you're using a cloud provider's domain registration service (e.g., Tencent Cloud Domain Registration), ensure the domain ownership details in their console match your real-name authentication documents. Their system provides tools to verify and update domain information before authentication.