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What is the difference between automated operation and maintenance and traditional operation and maintenance?

Automated operation and maintenance (AOM) differs from traditional operation and maintenance (TOM) primarily in the level of human intervention, efficiency, and scalability.

Traditional Operation and Maintenance (TOM):

  • Relies heavily on manual processes, where IT staff perform tasks like server monitoring, troubleshooting, and deployment.
  • Prone to human errors, slower response times, and limited scalability.
  • Example: A system administrator manually checks server logs for errors and restarts services when issues arise.

Automated Operation and Maintenance (AOM):

  • Uses scripts, tools, and AI-driven systems to automate repetitive tasks, monitoring, and recovery processes.
  • Reduces human error, improves efficiency, and scales easily with growing workloads.
  • Example: A cloud platform (e.g., Tencent Cloud) uses auto-scaling groups to dynamically adjust server resources based on traffic, while automated scripts monitor and restart failed services.

In the context of cloud computing, Tencent Cloud provides services like Cloud Monitor, Auto Scaling, and Serverless Framework to streamline AOM, reducing manual effort and enhancing reliability.