How to determine the direct and indirect causes of a safety accident during tracing?

To determine the direct and indirect causes of a safety accident during tracing, follow these steps:

1. Direct Causes: These are the immediate actions or conditions that led to the accident. They are often observable and directly linked to the event.

   • Example: A worker slips on a wet floor and falls. The direct cause is the wet floor.

2. Indirect Causes: These are underlying factors that contributed to the direct cause, such as poor management, lack of training, or inadequate safety measures.

   • Example: The wet floor was not marked or cleaned promptly due to insufficient housekeeping protocols, which is an indirect cause.

Root Cause Analysis (RCA) methods like the "5 Whys" or Fishbone Diagram can help identify both direct and indirect causes systematically.

In industries like cloud computing, where safety may involve data breaches or system failures, Tencent Cloud provides Security Center and Cloud Audit to trace incidents, identify root causes, and enforce preventive measures. For example, if a data leak occurs, Tencent Cloud's Security Center can help trace whether it was due to misconfigured permissions (direct cause) or lack of employee training (indirect cause).