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What is the difference between AI Agent and traditional automation scripts?

The main difference between an AI Agent and traditional automation scripts lies in their level of intelligence, adaptability, and decision-making capabilities.

Traditional Automation Scripts are rule-based and predefined. They follow a strict set of instructions written by developers to perform specific, repetitive tasks. These scripts lack the ability to learn, reason, or make decisions outside their programmed logic. If the environment changes or unexpected scenarios occur, the script usually fails unless manually updated.

Example: A script that automatically renames files in a folder based on a fixed naming pattern. It works only if the file structure and naming rules remain constant.

AI Agents, on the other hand, are designed to perceive their environment, make decisions, and take actions autonomously using techniques like machine learning, natural language processing, and reasoning. They can adapt to new situations, learn from data, and handle complex or unstructured tasks with minimal human intervention.

Example: An AI-powered customer support agent that understands user queries in natural language, resolves issues by retrieving relevant information, and escalates complex cases—without being explicitly programmed for every possible scenario.

In the context of cloud computing, platforms like Tencent Cloud offer services such as Tencent Cloud AI Agents, Tencent Cloud TI Platform, and Tencent Cloud Serverless Cloud Function (SCF) to help build and deploy intelligent agents or integrate automation workflows. These services enable scalable, intelligent automation that goes beyond static scripting.