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How does the AI Agent keep up to date with the knowledge base?

An AI Agent keeps its knowledge base up to date through several mechanisms, ensuring it provides accurate and relevant information. Here’s how it works, along with examples and relevant cloud services:

  1. Automated Data Synchronization
    The AI Agent can connect to structured data sources (databases, APIs, or knowledge graphs) and periodically fetch updates. For example, if a company’s product catalog changes, the AI Agent can sync with the latest database entries to reflect new items or pricing.

  2. Web Crawling & Information Extraction
    For unstructured data (news, research papers, or public websites), the AI Agent may use web crawlers to gather new information. Natural Language Processing (NLP) techniques then extract key insights. Example: A financial AI Agent monitors news sites to update stock market trends.

  3. Human-in-the-Loop Feedback
    Users or administrators can manually submit corrections or new data, which the AI Agent incorporates. For instance, a customer support AI might receive updated FAQs from agents.

  4. Continuous Learning (if enabled)
    Some AI Agents use machine learning models that refine over time based on interactions. Reinforcement learning helps them adapt responses based on feedback.

  5. Scheduled Knowledge Base Updates
    Administrators can set intervals (e.g., daily/weekly) for the AI Agent to retrain or refresh its knowledge. This ensures it doesn’t rely on outdated information.

Cloud Service Recommendation (Tencent Cloud):

  • Tencent Cloud Vector Database – Efficiently stores and retrieves embeddings for large-scale knowledge bases.
  • Tencent Cloud TKE (Kubernetes Engine) – Helps deploy and scale AI Agents with automated updates.
  • Tencent Cloud COS (Cloud Object Storage) – Stores documents or datasets for the AI Agent to process.
  • Tencent Cloud TI Platform – Supports model fine-tuning and continuous learning.

By combining these methods, an AI Agent maintains an up-to-date knowledge base, improving accuracy and relevance in real-time.