Log in to the Chat console, select Chat > Configuration >Login and Message on the left sidebar, and select the target application at the top. You can manage login and message related settings according to your business needs.
Login Settings
1. On the Login and Message page, click Edit in the upper-right corner of the Login Settings area.
2. In the pop-up dialog box, select a multi-device login policy and set the maximum number of concurrent online web instances.
Note:
If you select multi-device login for the Pro edition 、Pro Plus edition、Enterprise edition, up to 10 concurrent online web clients are supported, and up to 3 online devices are supported for each of the Android, iPhone, iPad, Windows, macOS, and Linux platforms.
3. Click Confirm.
Historical Message Storage Period Settings
Historical messages are stored for seven days by default. Extending the storage period is a value-added service. For more information on billing, see Pricing. You can modify the storage period once every month.
1. On the Login and Message page, click Edit in the upper-right corner of the Historical Message Storage Period Settings area.
2. In the pop-up dialog box, extend the storage period of historical messages.
3. Click Confirm and the configuration will take effect immediately.
Message Recall Settings
1. On the Login and Message page, click Edit in the upper-right corner of the Message Recall Settings area.
2. In the pop-up dialog box, set the time limit for message recall.
3. Click Confirm.
Multi-client Synchronization Settings
You can enable or disable Sync Conversation Deletion Across Clients in the Multi-client Synchronization Settings area on the Login and Message page.
Enabled: If multiple clients are online concurrently, deleting a conversation from one client will be synced to other clients (that is, the conversation will also be deleted from other clients).
Disabled: If multiple clients are online concurrently, deleting a conversation from one client will not be synced to other clients. The feature of syncing conversation deletion across clients is disabled by default.
Note:
The feature of syncing conversation deletion across clients is available only to native SDK v5.1.1 and web SDK v2.14.0 or later. If you are using an earlier SDK version, you need to upgrade your SDK before you can use the feature.
User Status Query and Status Change Notification Configuration
You can enable the feature of user status query and status change notification in the Set user status query and status change notification area on the Login and Message page.
Note:
The feature of user status query and status change notification is disabled by default. When it is disabled, the error code 72001 will be reported for user status query, subscription, or unsubscription on clients. The feature can be enabled on native SDK v6.3 or later and is available only to Pro edition 、Pro Plus edition、Enterprise edition users. You can click here to upgrade.
Message Extension Setting
You can enable message extension in the Set message extension area on the Login and Message page.
Note:
Message extension allows you to configure keys and values for messages to implement features such as polling, group notices, and surveys. For more information, see here. Message extension is available only to Pro edition 、Pro Plus edition、Enterprise edition users and is supported only on native SDK Enhanced edition v6.7.3184 or later. If you are using an earlier version, upgrade your SDK.
All/Tag Users Push Settings
You can enable the feature of pushing to all users in the All/Tag users push settings area.
Note:
All/Tag Users Push is an excellent tool for application user operations. It not only supports sending specific content to all users, but also can send personalized content to specific user groups based on tags and attributes, such as member events, and regional notifications. This helps effectively attract, convert, and activate users. For more information, see Pushing to All Users.
Configuration of Conversations to Pull
In the Configuration of conversations to pull area on the Login and Message page, you can configure the number of conversations to be pulled from the cloud. The default number is 100, and you can change the number to up to 500.
Note:
The feature of configuring the number of conversations to pull is available only to Pro edition 、Pro Plus edition、Enterprise edition users. If you are not an Pro edition 、Pro Plus edition、Enterprise edition user, you need to upgrade your package before you can use the feature.
The feature of configuring the number of conversations to pull is available only to native SDK v5.1.1 and web SDK v2.0 or later. If you are using an earlier SDK version, you need to upgrade your SDK before you can use the feature.
Blocklist Check
You can enable or disable Show "Sent successfully" After Sending Messages in the Blocklist check area on the Login and Message page.
Enabled: If you are in the recipient’s blocklist, you will see Sent successfully after sending a one-to-one message and the recipient will not receive the message. This is the default setting.
Disabled: If you are in the recipient’s blocklist, you will see Failed to send after sending a one-to-one message.
Relationship Check
You can enable or disable Check Relationship for One-to-One Messages in the Relationship Check area on the Login and Message page.
Enabled: Check relationships before a one-to-one chat starts and only allow sending one-to-one messages to friends. When a user sends a one-to-one message to a stranger, the SDK will return error code 20009.
Disabled: Do not check relationships before a one-to-one chat starts and allow users to send and receive one-to-one messages to and from friends and strangers. This is the default setting.
Receive Callback for being Kicked Offline
On the login and message page, within the section for receiving the kicked-offline callback, you can choose to enable or disable this callback. The buttons are categorized into "Reconnect after network disconnection" and "Active login":
When both "Triggered when reconnecting after network disconnection" and "Triggered when actively logging in" are enabled, the system will trigger a reconnection login under any circumstances, and you will receive Error Code 6208.
If only "Triggered when reconnecting after network disconnection" is enabled and "Triggered when actively logging in" is disabled, you will receive Error Code 6208 in scenarios other than active login.
Note:
Note:
This feature is only applicable to the Native SDK. The Web SDK will not return Error Code 6208.
User Profile Change Subscription
On the Login and Messaging page, you can enable or disable the subscription to user profile changes in the Friend Relationship Check section. For details, see Notification of User Profile Change.
Based on the type of user, user profile changes can be divided into the following three:
Personal profile update.
Friend's profile update.
Profile update for subscribed users (non-friends).
Note:
This feature is disabled by default. At this point, the client will receive error code 72012 when subscribing to User Profile updates.
The default supports subscribing to 200 users. When the limit is exceeded, the earliest subscribed user will be eliminated.
Friends and Relationship Chain
Log in to the Chat Console, select Chat > Configuration >Friends and Relationship in the left sidebar, and select the target application at the top. You can manage friends and relationship chain configuration based on actual business needs.
Setting Verification Method for Adding Friends
1. On the right side of the default verification method for adding friends settings function card, click Edit.
2. Choose an appropriate default verification method for adding friends, then click Confirm to save.
Block Configuration
1. On the right side of the Block Configuration function card, click Edit.
2. Select the processing method after blocking a friend, then click Confirm to save.
Follow / Fan Feature Setting
1. On the right side of the Follow / Fan Feature Setting function card, click Edit.
2. Select to turn on or off the Follow / Fan feature configuration status, then click Confirm to save.
Custom Friend Fields
Note:
You can add up to 20 custom friend fields, which cannot be deleted and whose field name and type cannot be modified. Please set the fields properly as needed.
1. Click Add New on the right side of the Custom Friend Field function card.
2. In the pop-up dialog box, enter a field name and select a field type.
Note:
The field name must be all letters and cannot exceed eight characters.
User-Defined Fields
Log in to the Chat Console, select Chat > Configuration > Custom User Field in the left sidebar, and select the target application at the top. You can manage user-defined fields based on actual business needs.
Caution:
You can add up to 20 custom user fields, which cannot be deleted and whose field name and type cannot be modified. Please set the fields properly as needed.
Adding a User-Defined Field
1. On the Custom User Field page, click Add in the upper-right corner.
2. In the pop-up dialog box, enter a field name, select a field type, and set read/write permissions.
Note:
The field name must be all letters and cannot exceed eight characters.
You need to enable at least one read permission and one write permission
3. Click Confirm.
Modifying User-Defined Field Permissions
1. On the Custom User Field page, click Change Permissions in the row of the target field.
2. In the pop-up dialog box, change the read or write permission.
3. Click Confirm.
Group Configuration
Custom Group Member Fields
Log in to the Chat console, select Chat > Configuration > Custom User Field in the left sidebar, select the target application at the top, and choose the Custom Group Member Field tag column. You can manage custom fields of group members based on actual business needs.
Caution:
You can add up to five custom group member fields, which cannot be deleted and whose group type and read/write permissions can be changed. Please set the fields properly as needed.
Adding Custom Group Member Field
1. On the Custom Group Member Field page, click Add in the upper-right corner.
2. In the pop-up dialog box, enter a field name and set group types and read/write permissions.
Note:
The field name can contain up to 16 characters, supporting letters, digits, and underscores (_). It cannot begin with a digit.
A custom group member field and a custom group field cannot have the same name.
Click Add Group Type to add one group type at a time. Duplicate group types are not allowed.
Click Delete in the row of the target group type to delete it. However, you must retain at least one group type.
3. Select I understand that after a custom group member field is added, only the read-write permissions of the added group type can be modified; the group type cannot be reselected or deleted; the field cannot be deleted.
4. Click Confirm.
Editing Custom Group Member Field
1. On the Custom Group Member Field page, click Edit in the row of the target custom group member field.
2. In the pop-up dialog box, modify the read and write permissions of existing group types, or click Add Group Type to add a new one and set its parameters. Duplicate group types are not allowed.
3. Select I understand that after a custom group member field is added, only the read-write permissions of the added group type can be modified; the group type cannot be reselected or deleted; the field cannot be deleted.
4. Click Confirm.
Group Custom Field
Log in to the Chat console, select Chat > Configuration > Group configuration in the left sidebar, select the target application at the top, and choose the Custom Group Field tag column. You can manage group custom fields based on actual business needs.
Note:
You can add up to 10 custom group fields. Once set, these fields cannot be deleted, and only the group types and the corresponding read and write permissions can be modified. Therefore, set these fields properly as needed.
Adding Custom Group Field
1. On the Custom Group Field page, click Add in the upper-right corner.
2. In the pop-up dialog box, enter a field name and set the group types and read/write permissions.
Note:
The field name can contain up to 16 characters, supporting letters, digits, and underscores (_). It cannot begin with a digit.
A custom group field and a custom group member field cannot have the same name.
Click Add Group Type to add one group type at a time. Duplicate group types are not allowed.
Click Delete in the row of the target group type to delete it. However, you must retain at least one group type.
3. Select I understand that after a custom group member field is added, only the read-write permissions of the added group type can be modified; the group type cannot be reselected or deleted; the field cannot be deleted.
4. Click Confirm.
Editing Custom Group Field
1. On the Custom Group Field page, click Edit in the row of the target custom group field.
2. In the pop-up dialog box, modify the read/write permissions of existing group types, or click Add Group Type to add a new one and set its parameters. Duplicate group types are not allowed.
3. Select I understand that after a custom group member field is added, only the read-write permissions of the added group type can be modified; the group type cannot be reselected or deleted; the field cannot be deleted.
4. Click Confirm.
Group Message Configuration
Log in to the Chat console, select Chat > Configuration > Group Configuration in the left sidebar, select the target application at the top, and choose the Group Message Configuration tag column. You can perform group message configuration based on actual business needs.
Pulling Message History before Group Join
1. On the Pull message history before group join page, select a Group Type and click Edit.
2. In the Pull message history before group join pop-up window, select the required configuration items.
Note:
It takes about ten minutes for the configuration to take effect.
Audio-video groups do not support this configuration.
Group System Notification Configuration
Log in to the Chat console, select Chat > Configuration > Group configuration in the left sidebar, select the target application at the top, and choose the Group System Notification Configuration tag column. You can perform group system notification configuration based on actual business needs.
Group Member Change Notification
1. On the Notification of group member change, select a Group Type and click Edit.
2. In the Notification of group member change pop-up window, select the required configuration items.
Note:
It takes about ten minutes for the configuration to take effect.
Audio-video groups do not support configuring the notification of group member change.
Group Profile Change Notification
1. On the Notification of group profile change page, select a Group Type and click Edit.
2. In the Notification of group profile change pop-up window, select the required configuration items.
Note:
It takes about ten minutes for the configuration to take effect.
Audio-video groups do not support configuring the notification of group profile change.
Group Member Profile Change Notification
1. On the Notification of group member profile change page, select a Group Type and click Edit.
2. In the Notification of group member profile change pop-up window, select the required configuration items.
Note:
It takes about ten minutes for the configuration to take effect.
Group Feature Configuration
Log in to the Chat console, select Chat > Configuration > Group Configuration in the left sidebar, select the target application at the top, and choose the Group Feature Configuration tag column. You can perform group feature configuration based on actual business needs.
Community Group
A community is a large group that can hold up to 100,000 users. Once a community is created, it allows users to join or leave freely and supports historical message storage. The community feature is disabled by default. Enabling it allows you to create communities and use associated features.
If you need to use the topic feature, enable it after creating a community. Multiple topics can be created under the same community, and they share the same set of community member relationships. However, different topics have their own message sending and receiving independently and do not interfere with each other.
Note:
The community feature is available only for native SDK v5.8.1668 enhanced edition or later and for web SDK v2.17.0 or later. If you are using an earlier SDK version, you need to upgrade your SDK before you can use the feature.
This feature is available only for Pro edition 、Pro Plus edition、Enterprise edition users. You can click here to upgrade.
Online Members List of Live Streaming Group
The feature of "List of online audio-video group members" is disabled by default. You can enable it as needed.
Note:
If the feature is enabled, the list of the 1,000 latest online members of an audio-video group will be stored and the list can be pulled on clients.
This feature is available only for native SDK v6.3 or later. If you are using an earlier SDK version, you need to upgrade your SDK before you can use the feature.
This feature is available only for Pro edition 、Pro Plus edition、Enterprise edition users. You can click here to upgrade.
Broadcast Messaging of Live Group
Broadcast messaging of audio-video group is disabled by default. You can enable it as needed.
Note:
Broadcast messaging of audio-video group is disabled by default and can be enabled on native SDK v6.5 or later.
Enabling this feature allows you to set the call frequency of the broadcast messaging of audio-video group, which defaults to one message per second and can be set to up to five messages per second.
This feature is available only for Pro edition 、Pro Plus edition、Enterprise edition users. You can click here to upgrade.
Live Streaming Group Ban
Once this feature is enabled, audio-video group members can be banned as needed. A banned member cannot receive group messages or rejoin the group during the ban.
Note:
This feature is available only for native SDK v6.6 and web SDK v2.22 or later. If you are using an earlier SDK version, you need to upgrade your SDK before you can use the feature.
This feature is available only for Pro edition 、Pro Plus edition、Enterprise edition users. You can click here to upgrade.
Live Group New Member View Messages before Joining Group Configuration
Message history for new members is an important feature to increase the user stickiness in audio-video groups. It enables users to know what was going on before they enter an audio-video group, so they can quickly fit into interactive discussions and feel more involved. This helps deliver an highly immersive live chat experience and increase users' length of stay in live rooms.
1. On the Login and Message page, click Edit in the upper-right corner of the Message History for New Members area.
2. In the pop-up dialog box, set the number of messages viewable to new members.
3. Click Confirm.
Group Message Read Receipt Configuration
Group message read receipt is a must-have feature for efficient communication. As a powerful feedback tool, it allows viewing the numbers and details of members who have or have not read the sent messages. This helps teams create a more timely and efficient atmosphere of communication, especially in business and OA scenarios.
1. On the Login and Message page, click Edit in the upper-right corner of Read receipts for group messages.
2. In the pop-up Read receipts for group messages dialog box, set the group types that support message receipts.
3. Click Confirm.
Note:
The group message read receipt feature is available only for Pro edition 、Pro Plus edition、Enterprise edition users. If you are not an Pro edition 、Pro Plus edition、Enterprise edition user, you need to upgrade before you can use the feature. The feature is supported by native SDK v6.1.2155 or later and is applicable to work groups (Work), public groups (Public), and meeting groups (Meeting) that support up to 200 members per group.
Server API Frequency Modulation
Log in to Chat Console. In the left navigation Chat > Feature Management> Server API Frequency Modulation, you can perform server API frequency modulation configuration based on actual business needs.
1. Click edit on the right of the server API that needs frequency modulation.
2. Slide the slider to the required frequency size and click save.
3. In the pop-up dialog box to save current configuration, click confirm to save configuration.
Notes:
Server API frequency modulation is a paid service, available only for the Pro-plus Edition and Enterprise Edition. Each frequency modulation item is calculated based on the highest value configured on the current day. Fees are only charged for the part that exceeds the default frequency limit. For billing details, see Billing Description - Server API Frequency Modulation.
