After configuring the VPN gateway, VPN tunnel, customer gateway, and user's local configuration on Tecent Cloud, you can use a ping command to activate the tunnel to verify whether Tecent Cloud connects to the user.
Ping an IP address in the customer IP range from a Cloud Virtual Machine in the VPC.
If the ping action succeeds, Tecent Cloud connects to the user's VPN tunnel.
If the ping action fails, check the customer's local configuration. For technical support, please submit a ticket.