Lifecycle Stage | Supported Item | Limit | Suggestion |
General availability (GA) | All features of cloud products can be used normally. Renewal is supported. Configuration adjustments, including upgrades and downgrades, are supported. Return, termination, and deactivation are supported. Version upgrades are supported. Security vulnerability fixing is supported. Feature issue fixing is supported. After-sales services are supported. | None | None |
End of marketing (EOM) | All features of cloud products can be used normally. Renewal is supported. Configuration adjustments, including upgrades and downgrades, are supported. Return, termination, and deactivation are supported. Security vulnerability fixing is supported. Only feature issue fixing is supported. After-sales services are supported. | Service purchase is stopped. Version upgrade is stopped. | |
End of full support (EOFS) | All features can be used normally before EOFS. Return, termination, and deactivation are supported. | Service purchase is stopped. Version upgrade is stopped. Renewal is stopped. Configuration adjustment is stopped. After-sales services are stopped. Issue fixing and security vulnerability fixing are stopped. | Maintenance is about to stop for all instances at this stage. Security vulnerabilities and issues will no longer be fixed, and related after-sales support requests will no longer be accepted. Please upgrade to a later version promptly. For specific operations, see Version Upgrade. |
End of service (EOS) | All services and supports are stopped. | All features are unavailable. Service purchase is stopped. Version upgrade is stopped. Renewal is stopped. Configuration adjustment is stopped. Return, termination, and deactivation are stopped. After-sales services are stopped. Issue fixing and security vulnerability fixing are stopped. Product consoles cannot be accessed. Instance resources are released. | None |
Version | Lifecycle Stage | (Estimated) EOM Date | (Estimated) EOFS Date | (Estimated) EOS Date | Recommended Version for Upgrade |
3.2 | EOM | January 2022 | December 2024 | December 2025 | 4.0 or later |
3.6 | EOM | April 2023 | June 2025 | June 2026 | |
4.0 | GA | December 2025 | December 2027 | December 2028 | 5.0 or later |
4.2 | GA | June 2026 | June 2028 | June 2029 | 6.0 or later |
4.4 | GA | June 2026 | June 2028 | June 2029 | 6.0 or later |
5.0 | GA | December 2026 | December 2028 | December 2029 | 6.0 or later |
6.0 | GA | June 2027 | December 2028 | December 2029 | - |
7.0 | GA | December 2027 | June 2029 | June 2030 | - |
8.0 | Planning | - | - | - | - |
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