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Direct Connect

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Glossary

Alarm Overview

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最終更新日: 2025-04-22 16:47:28

Default Alarm Description

Default alarms are supported for the following events: DirectConnectDown, BandwidthRateOfDirectConnect, DirectConnectpacketerror, and DirectConnectTunnelRouteTableOverload. That is, after the above events occur, Tencent Cloud will actively trigger the alarm and promptly remind you to pay attention to business issues.
Note: Alarms may be triggered due to various reasons, some of which cannot be controlled on the cloud, such as business traffic surges, client device errors, intermediate cable disconnection, and malicious attacks. In this case, you can log in to Tencent Cloud and contact us for troubleshooting.
Metric
Default Alarm Description
Default Alarm Rule
Default Alarm Notification Channel
BandwidthRateOfDirectConnect
The default alarm is triggered when the connection bandwidth utilization reaches 80% (current bandwidth value/connection bandwidth x 100%).
Statistical cycle: 1 minute. If the utilization reaches the threshold for 5 consecutive cycles, a default alarm notification is sent to the user.
SMS message (root account) and email
Event Name
Event Description
Default Alarm Rule
Default Alarm Notification Channel
DirectConnect
Down
The connection is interrupted or abnormal.
Trigger an alarm when this event occurs and is fixed.
SMS message (root account) and email
DirectConnect
pkgerror
An inbound packet error occurs in the connection.
Statistical cycle: 1 minute. If the utilization reaches the threshold for 5 consecutive cycles, a default alarm notification is sent to the user.
SMS message (root account) and email

DirectConnectTunnelRouteTableOverload
The number of dedicated tunnel BGP routes exceeds the limit.
Trigger an alarm when this event occurs and is fixed.
SMS message (root account) and email


Metric Alarms

To create a metric alarm policy, you can configure the outbound bandwidth, inbound bandwidth, and bandwidth utilization as the trigger conditions for a connection; configure the outbound bandwidth and inbound bandwidth for a dedicated tunnel; and configure the outbound bandwidth, inbound bandwidth, outbound packet, and inbound packet for a direct connect gateway.
Metric
Description
Outbound bandwidth
Average outbound traffic of the connection/dedicated tunnel/direct connect gateway per second.
Inbound bandwidth
Average inbound traffic of the connection/dedicated tunnel/direct connect gateway per second
Bandwidth utilization
Current bandwidth divided by connection bandwidth * 100%.
Outbound packet
Average outbound packets of the direct connect gateway per second
Inbound packet
Average inbound packets of the direct connect gateway per second.

Event Alarms

You can use the DirectConnectDown event as the trigger condition of event alarms for a dedication. You can use the DirectConnectTunnelDown, DirectConnectTunnelBGPSessionDown, DirectConnectTunnelRouteTableOverload, and DirectConnectTunnelBFDDown events as the trigger conditions of event alarms for a dedicated tunnel.
Event Name
Event Parameter
Event Type
Dimension
Recoverable
Description
Troubleshooting Method
Connection downtime
DirectConnectDown
Exception
Connection
Yes
The physical link of the connection is interrupted or has an exception
1. Check whether the physical link has an exception or is interrupted (for example, the fiber cable is cut off, the line is unplugged, etc.).
2. Check whether the receiving port and optical/electrical modules are normal.
3. Check whether the network device port is closed.
Dedicated tunnel downtime
DirectConnectTunnelDown
Exception
Dedicated tunnel
Yes
The physical link of the connection is interrupted or has an exception
1. Check whether the physical link has an exception or is interrupted (for example, the fiber cable is cut off, the line is unplugged, etc.).
2. Check whether the receiving port and optical/electrical modules are normal.
3. Check whether the network device port is closed.
Dedicated tunnel BGP session downtime
DirectConnectTunnelBGPSessionDown
Exception
Dedicated tunnel
Yes
The dedicated tunnel BGP session is interrupted
1. Check whether the BGP process of the network device is normal.
2. Check whether the dedicated tunnel is normal.
3. Check whether the physical line is normal.
Alarm for exceeded number of BGP tunnel routes
DirectConnectTunnelRouteTableOverload
Exception
Dedicated tunnel
No
The number of BGP session routes in a dedicated tunnel exceeds 80% of the threshold
Check whether routes published by the BGP session of the dedicated tunnel have reached 80% of the maximum, which is 100 by default. For more information, see Resource Limits.
Dedicated tunnel BFD detection downtime
DirectConnectTunnelBFDDown
Exception
Dedicated tunnel
Yes
The dedicated tunnel BFD detection is interrupted
1. Check whether the dedicated tunnel is normal.
2. Check whether the physical line is normal.


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