- 动态与公告
- 产品简介
- 购买指南
- 快速入门
- 云产品监控
- 操作指南
- Prometheus 监控
- 最佳实践
- API 文档
- History
- Introduction
- API Category
- Making API Requests
- Monitoring Data Query APIs
- Alarm APIs
- DescribeAlarmHistories
- CreateAlarmPolicy
- DeleteAlarmPolicy
- DescribeAlarmPolicies
- DescribeAlarmPolicy
- ModifyAlarmPolicyStatus
- SetDefaultAlarmPolicy
- BindingPolicyObject
- UnBindingPolicyObject
- UnBindingAllPolicyObject
- ModifyAlarmPolicyCondition
- ModifyAlarmPolicyNotice
- ModifyAlarmPolicyTasks
- DescribeMonitorTypes
- DescribeAllNamespaces
- DescribeAlarmMetrics
- DescribeAlarmEvents
- DescribeBindingPolicyObjectList
- ModifyAlarmPolicyInfo
- DescribeConditionsTemplateList
- Legacy Alert APIs
- Notification Template APIs
- Prometheus Service APIs
- DescribePrometheusInstanceUsage
- DescribeServiceDiscovery
- CreateServiceDiscovery
- UpdateAlertRuleState
- UpdateAlertRule
- DescribeAlertRules
- DeleteAlertRules
- CreateAlertRule
- DescribePrometheusInstances
- UpgradeGrafanaDashboard
- UpdatePrometheusScrapeJob
- UpdatePrometheusAgentStatus
- UpdateExporterIntegration
- UninstallGrafanaDashboard
- UnbindPrometheusManagedGrafana
- TerminatePrometheusInstances
- ModifyPrometheusInstanceAttributes
- GetPrometheusAgentManagementCommand
- DestroyPrometheusInstance
- DescribePrometheusScrapeJobs
- DescribePrometheusAgents
- DescribeExporterIntegrations
- DeletePrometheusScrapeJobs
- DeleteExporterIntegration
- CreatePrometheusScrapeJob
- CreatePrometheusAgent
- CreateExporterIntegration
- BindPrometheusManagedGrafana
- UpdateRecordingRule
- DescribeRecordingRules
- DeleteRecordingRules
- CreateRecordingRule
- CreatePrometheusMultiTenantInstancePostPayMode
- DescribePrometheusZones
- Grafana Service APIs
- UpgradeGrafanaInstance
- UpdateSSOAccount
- UpdateGrafanaWhiteList
- UpdateGrafanaNotificationChannel
- UpdateGrafanaIntegration
- UpdateGrafanaEnvironments
- UpdateGrafanaConfig
- UpdateDNSConfig
- UninstallGrafanaPlugins
- ResumeGrafanaInstance
- ModifyGrafanaInstance
- InstallPlugins
- EnableSSOCamCheck
- EnableGrafanaSSO
- EnableGrafanaInternet
- DescribeSSOAccount
- DescribeInstalledPlugins
- DescribeGrafanaWhiteList
- DescribeGrafanaNotificationChannels
- DescribeGrafanaIntegrations
- DescribeGrafanaInstances
- DescribeGrafanaEnvironments
- DescribeGrafanaConfig
- DescribeDNSConfig
- DeleteSSOAccount
- DeleteGrafanaNotificationChannel
- DeleteGrafanaIntegration
- DeleteGrafanaInstance
- CreateSSOAccount
- CreateGrafanaNotificationChannel
- CreateGrafanaIntegration
- CreateGrafanaInstance
- CleanGrafanaInstance
- DescribeGrafanaChannels
- Event Center APIs
- TencentCloud Managed Service for Prometheus APIs
- CheckIsPrometheusNewUser
- CreatePrometheusTemp
- CreatePrometheusAlertPolicy
- CreatePrometheusClusterAgent
- CreatePrometheusGlobalNotification
- DeletePrometheusTemp
- DeletePrometheusTempSync
- DeletePrometheusAlertPolicy
- DeletePrometheusClusterAgent
- DescribePrometheusAgentInstances
- DescribePrometheusAlertPolicy
- DescribePrometheusInstanceDetail
- DescribePrometheusClusterAgents
- DescribePrometheusInstanceInitStatus
- DescribePrometheusGlobalConfig
- DescribePrometheusInstancesOverview
- DescribePrometheusGlobalNotification
- DescribePrometheusRecordRules
- DescribePrometheusTemp
- DescribePrometheusTempSync
- DescribePrometheusTargetsTMP
- ModifyPrometheusTemp
- ModifyPrometheusAgentExternalLabels
- ModifyPrometheusAlertPolicy
- ModifyPrometheusGlobalNotification
- RunPrometheusInstance
- DescribeClusterAgentCreatingProgress
- SyncPrometheusTemp
- Monitoring APIs
- Data Types
- Error Codes
- 故障处理
- 常见问题
- 告警管理
- 文档阅读指南
- 相关协议
- 词汇表
- 动态与公告
- 产品简介
- 购买指南
- 快速入门
- 云产品监控
- 操作指南
- Prometheus 监控
- 最佳实践
- API 文档
- History
- Introduction
- API Category
- Making API Requests
- Monitoring Data Query APIs
- Alarm APIs
- DescribeAlarmHistories
- CreateAlarmPolicy
- DeleteAlarmPolicy
- DescribeAlarmPolicies
- DescribeAlarmPolicy
- ModifyAlarmPolicyStatus
- SetDefaultAlarmPolicy
- BindingPolicyObject
- UnBindingPolicyObject
- UnBindingAllPolicyObject
- ModifyAlarmPolicyCondition
- ModifyAlarmPolicyNotice
- ModifyAlarmPolicyTasks
- DescribeMonitorTypes
- DescribeAllNamespaces
- DescribeAlarmMetrics
- DescribeAlarmEvents
- DescribeBindingPolicyObjectList
- ModifyAlarmPolicyInfo
- DescribeConditionsTemplateList
- Legacy Alert APIs
- Notification Template APIs
- Prometheus Service APIs
- DescribePrometheusInstanceUsage
- DescribeServiceDiscovery
- CreateServiceDiscovery
- UpdateAlertRuleState
- UpdateAlertRule
- DescribeAlertRules
- DeleteAlertRules
- CreateAlertRule
- DescribePrometheusInstances
- UpgradeGrafanaDashboard
- UpdatePrometheusScrapeJob
- UpdatePrometheusAgentStatus
- UpdateExporterIntegration
- UninstallGrafanaDashboard
- UnbindPrometheusManagedGrafana
- TerminatePrometheusInstances
- ModifyPrometheusInstanceAttributes
- GetPrometheusAgentManagementCommand
- DestroyPrometheusInstance
- DescribePrometheusScrapeJobs
- DescribePrometheusAgents
- DescribeExporterIntegrations
- DeletePrometheusScrapeJobs
- DeleteExporterIntegration
- CreatePrometheusScrapeJob
- CreatePrometheusAgent
- CreateExporterIntegration
- BindPrometheusManagedGrafana
- UpdateRecordingRule
- DescribeRecordingRules
- DeleteRecordingRules
- CreateRecordingRule
- CreatePrometheusMultiTenantInstancePostPayMode
- DescribePrometheusZones
- Grafana Service APIs
- UpgradeGrafanaInstance
- UpdateSSOAccount
- UpdateGrafanaWhiteList
- UpdateGrafanaNotificationChannel
- UpdateGrafanaIntegration
- UpdateGrafanaEnvironments
- UpdateGrafanaConfig
- UpdateDNSConfig
- UninstallGrafanaPlugins
- ResumeGrafanaInstance
- ModifyGrafanaInstance
- InstallPlugins
- EnableSSOCamCheck
- EnableGrafanaSSO
- EnableGrafanaInternet
- DescribeSSOAccount
- DescribeInstalledPlugins
- DescribeGrafanaWhiteList
- DescribeGrafanaNotificationChannels
- DescribeGrafanaIntegrations
- DescribeGrafanaInstances
- DescribeGrafanaEnvironments
- DescribeGrafanaConfig
- DescribeDNSConfig
- DeleteSSOAccount
- DeleteGrafanaNotificationChannel
- DeleteGrafanaIntegration
- DeleteGrafanaInstance
- CreateSSOAccount
- CreateGrafanaNotificationChannel
- CreateGrafanaIntegration
- CreateGrafanaInstance
- CleanGrafanaInstance
- DescribeGrafanaChannels
- Event Center APIs
- TencentCloud Managed Service for Prometheus APIs
- CheckIsPrometheusNewUser
- CreatePrometheusTemp
- CreatePrometheusAlertPolicy
- CreatePrometheusClusterAgent
- CreatePrometheusGlobalNotification
- DeletePrometheusTemp
- DeletePrometheusTempSync
- DeletePrometheusAlertPolicy
- DeletePrometheusClusterAgent
- DescribePrometheusAgentInstances
- DescribePrometheusAlertPolicy
- DescribePrometheusInstanceDetail
- DescribePrometheusClusterAgents
- DescribePrometheusInstanceInitStatus
- DescribePrometheusGlobalConfig
- DescribePrometheusInstancesOverview
- DescribePrometheusGlobalNotification
- DescribePrometheusRecordRules
- DescribePrometheusTemp
- DescribePrometheusTempSync
- DescribePrometheusTargetsTMP
- ModifyPrometheusTemp
- ModifyPrometheusAgentExternalLabels
- ModifyPrometheusAlertPolicy
- ModifyPrometheusGlobalNotification
- RunPrometheusInstance
- DescribeClusterAgentCreatingProgress
- SyncPrometheusTemp
- Monitoring APIs
- Data Types
- Error Codes
- 故障处理
- 常见问题
- 告警管理
- 文档阅读指南
- 相关协议
- 词汇表
本文档为您介绍未收到告警的排查方法和解决方案。
未收到告警原因
排查步骤
步骤一：查看告警策略是否启用
1. 进入 腾讯云可观测平台控制台—告警策略。
2. 查看对应的告警策略是否开启。
如下图策略1，告警启停按钮为灰色则说明未开启告警策略，单击灰色按钮 > 【确认】开启即可。
如下图策略2，告警启停按钮为蓝色则说明告警策略已开启，请按照其它步骤继续排查。
步骤二：查看告警渠道是否配置/验证
1. 登录 访问管理控制台。
2. 在用户列表中单击对应的用户名称，进入用户详情页。
告警渠道未配置：如下图所示则说明告警渠道未配置，请单击【
告警渠道未验证：如下图所示则说明告警渠道未验证，请单击认证。
短信认证：请前往您的手机短信点击相关链接进行认证。
邮箱认证：请登录您的邮箱点击相关链接进行认证。
步骤三：查看告警接收组是否配置用户
1. 进入 腾讯云可观测平台控制台—告警策略。
2. 找到对应的告警策略，单击策略名称，进入告警策略管理页。
3. 查看告警接收对象是否包含未收到告警的用户。若出现“未设置”或没有此用户，请参考 创建告警接收组 添加用户到告警接收组。
步骤四：查看是否达到告警触发条件
查看指标告警是否到达触发条件
例如：设置指标为 CPU 利用率 、比较关系为 > 、阈值为80% 、统计周期为5分钟 、持续周期为2个周期。 表示：每5分钟收集一次 CPU 利用率数据，若某台云服务器的 CPU 利用率连续三次大于80%则触发告警。 以此类推，设置持续周期为 N，则需要指标监控数据 N+1 次达到阈值才会产生告警。
如下图所示：查看云服务器 CPU 利用率。
查看事件告警是否达到触发条件
1. 进入 腾讯云可观测平台控制台—产品事件 。
2. 查看是否有事件告警记录，若无则说明未触达事件告警条件，不发送告警通知。
是
否
本页内容是否解决了您的问题？