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Glossary

Add Chatbot FAQ Category

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Terakhir diperbarui: 2025-03-31 20:19:05

API Call Instructions
Support invoking RESTful APIs in the App backend and adding new chatbit FAQ library categories.
Sample Request URL
https://xxxxxx/v4/openim_console_http_svc/add_faq_category?sdkappid=88888888&identifier=admin&usersig=xxx&random=99999999&contenttype=json
Request Parameters
The following table only lists the parameters involved in modification when calling this API and their descriptions. For more details about the parameters, please refer to REST API Introduction.
Parameter
Description
v4/openim_console_http_svc/add_faq_category
Request API.
sdkappid
Assigned SDKAppID in the IM console when creating an application.
identifier
Must be an App administrator account. For more details, see App Administrator.
usersig
Signature generated by the App administrator account. For specific operations, see Generate UserSig.
random
Enter a random 32-bit unsigned integer in the range of 0 to 4294967295.
contenttype
The request format has a fixed value of json.
Maximum Calling Frequency
5 times/second.
Sample Request Packet
{
    "ParentId": 10479,
    "Title": "This is a secondary category"
}
Request Packet Fields
Field
Type
Required
Description
Title
String
Required
Category title.
ParentId
Integer
Optional.
If necessary, add a multi-level category. Set the parent category ID herein (the management console currently only supports two levels).
Response Package Example
{
    "ActionStatus": "OK",
    "ErrorInfo": "",
    "ErrorCode": 0,
    "CategoryId": 77524
}
Response Packet Fields
Field
Type
Description
ActionStatus
String
Request processing result. OK: processing successful; FAIL: processing failed.
ErrorCode
Integer
Error code: 0 indicates success, non-zero indicates failure.
ErrorInfo
String
Error message.
CategoryId
Integer
Added category ID.
Error Code Description
Unless a network error (for example, 502 error) occurs, the HTTP return code of this API is always 200. The actual error code and error information are indicated by ErrorCode and ErrorInfo in the response payload.
For common error codes (60000 to 79999), see the Error Code document.
The private error codes of this API are as follows:
Error Code
Description
-7
Parameter parsing failed. Check whether the request package complies with the JSON Specification or the request parameters meet requirements.
-14
Exceeds the maximum frequency limit allowed by this API.
-20
Request requires App administrator permissions.
API Debugging Tool
Debug this interface using the Online Debugging Tool for REST API.
References
Query one-to-one chat messages (v4/openim/admin_getroammsg)

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Parameter	Description
v4/openim_console_http_svc/add_faq_category	Request API.
sdkappid	Assigned SDKAppID in the IM console when creating an application.
identifier	Must be an App administrator account. For more details, see App Administrator.
usersig	Signature generated by the App administrator account. For specific operations, see Generate UserSig.
random	Enter a random 32-bit unsigned integer in the range of 0 to 4294967295.
contenttype	The request format has a fixed value of `json`.

Field	Type	Required	Description
Title	String	Required	Category title.
ParentId	Integer	Optional.	If necessary, add a multi-level category. Set the parent category ID herein (the management console currently only supports two levels).

Error Code	Description
-7	Parameter parsing failed. Check whether the request package complies with the JSON Specification or the request parameters meet requirements.
-14	Exceeds the maximum frequency limit allowed by this API.
-20	Request requires App administrator permissions.

tencent cloud

Cloud Contact Center

Add Chatbot FAQ Category

API Call Instructions

Sample Request URL

Request Parameters

Maximum Calling Frequency

Sample Request Packet

Request Packet Fields

Response Package Example

Response Packet Fields

Error Code Description

API Debugging Tool

References

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