Tencent Cloud Contact Center (TCCC) lets you quickly integrate softphones and connect your own numbers for free. If you don’t have an international number, we recommend getting one from providers like Twilio, Avoxi, or Nexmo. This is a step by step guide to connect to your Twilio account via SIP trunking.
2. You can register quickly by filling in the information or using your Google email.
3. Mobile number binding and verification.
4. Enter the Twilio Console - select Phone numbers > Buy a number.
Select the desired country/number.
Check number capability (Voice, SMS, MMS, Fax).
Select the preferred number, click Purchase.
5. Select the number and view details.
2. SIP Trunk Configuration
1. Please click Elastic SIP Trunking > Manage > Trunks, then click the Create new SIP Trunk button.
2. Name your SIP TRUNK
✓ Termination Configuration
Name Termination URL in your prefered way. Later, you will need to fill in this domain (xxxx.pstn.twilio.com) in the TCCC Number Management
To enable your elastic SIP trunk to accept our outbound requests, you need to set up authentication using a username and password. Later you need to fill in credential information in the TCCC Number Management
✓ Origination Configuration
Here you can enter TCCC static IP address on Twilio (sip:43.153.248.231:35090).
1. After completing the above configurations, add a number to the SIP channel OR purchase a new number.
2. You can add the number to TCCC Management > Number Management > Select the channel you just created > After the channel is created, add the number you successfully purchased.
