What's New
Cloud Contact Center Terminology Update
Domain name for API request: ccc.intl.tencentcloudapi.com.
This API is used to access telephone consumption statistics by instance.
A maximum of 20 requests can be initiated per second for this API.
The following request parameter list only provides API request parameters and some common parameters. For the complete common parameter list, see Common Request Parameters.
| Parameter Name | Required | Type | Description |
|---|---|---|---|
| Action | Yes | String | Common Params. The value used for this API: DescribeTelCallInfo. |
| Version | Yes | String | Common Params. The value used for this API: 2020-02-10. |
| Region | No | String | Common Params. This parameter is not required. |
| StartTimeStamp | Yes | Integer | Start timestamp, Unix timestamp (query dimension only supports day, for example, to query may 1, you should pass startTime:"2023-05-01 00:00:00","endTime":"2023-05-01 23:59:59" timestamp; to query may 1 and may 2, you should pass startTime:"2023-05-01 00:00:00","endTime":"2023-05-02 23:59:59" timestamp) . |
| EndTimeStamp | Yes | Integer | End timestamp, Unix timestamp. the maximum query time range is 90 days (query dimension only supports day, for example, to query may 1, you should pass startTime:"2023-05-01 00:00:00","endTime":"2023-05-01 23:59:59" timestamp; to query may 1 and may 2, you should pass startTime:"2023-05-01 00:00:00","endTime":"2023-05-02 23:59:59" timestamp). . |
| SdkAppIdList.N | Yes | Array of Integer | Application ID list. for multiple ids, the return value is the sum of multiple ids. . |
| Parameter Name | Type | Description |
|---|---|---|
| TelCallOutCount | Integer | Minutes consumed by outbound package . |
| TelCallInCount | Integer | Minutes consumed by inbound package . |
| SeatUsedCount | Integer | Number of agent usage statistics . |
| VOIPCallInCount | Integer | Minutes consumed by audio package . |
| AsrOfflineCount | Integer | Minutes consumed by offline speech-to-text package . |
| AsrRealtimeCount | Integer | Minutes consumed by real-time speech-to-text package . |
| RequestId | String | The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem. |
Access phone call statistics
POST / HTTP/1.1
Host: ccc.intl.tencentcloudapi.com
Content-Type: application/json
X-TC-Action: DescribeTelCallInfo
<Common request parameters>
{
"StartTimeStamp": 1773041460,
"EndTimeStamp": 1773042460,
"SdkAppIdList": [
140000000
]
}
{
"Response": {
"TelCallOutCount": 0,
"TelCallInCount": 0,
"SeatUsedCount": 0,
"VOIPCallInCount": 0,
"AsrOfflineCount": 0,
"AsrRealtimeCount": 0,
"RequestId": "sfahfj-fasf"
}
}
TencentCloud API 3.0 integrates SDKs that support various programming languages to make it easier for you to call APIs.
The following only lists the error codes related to the API business logic. For other error codes, see Common Error Codes.
| Error Code | Description |
|---|---|
| FailedOperation.DuplicatedAccount | Duplicate account. |
| FailedOperation.PermissionDenied | Insufficient permissions. |
| InternalError.DBError | Internal database access failure. |
| InvalidParameter | Parameter error. |
| InvalidParameter.InstanceNotExist | The instance does not exist. |
| InvalidParameterValue.InstanceNotExist | The SDKAppID does not exist. |
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