Online Course Related Issues
Last updated: 2025-05-28 17:33:23
How to Purchase Online Courses with a Tencent Cloud Sub-Account
Tencent Cloud sub-accounts cannot purchase paid online courses. It is recommended to switch to the root account to log in and make a purchase.
How to Issue Invoices after Purchasing Online Courses?
Can Tencent Cloud Certification Online Courses Be Refunded?
Online courses are non-refundable unless there are technical issues on the platform (i.e., training and certification / Tencent Cloud official website), for which alternative refund mechanisms would be separately discussed by parties. This explanation serves as a supplement to the Tencent Cloud Terms of Service and has the same legal effect as the Tencent Cloud Terms of Service. In case of any conflict or inconsistency, this explanation shall prevail.
What Is the Valid Period of Tencent Cloud Certification Online Courses?
Online courses, as a supportive training service for Tencent Cloud Certification, have a default valid period of no less than 1 year after successful purchase.
In case of special circumstances causing a change in the valid period of the course, we will inform you in advance through the bulletin board at the top of the international site's official website or the guidance documentation for online course registration. Please pay attention to the relevant information on the official website to avoid affecting your course learning and certification exam arrangement.
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