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SSL Certificates

Release Notes
Announcements
Notice on price adjustment of DigiCert and its affiliated brands'SSL certificates​
Price Change to DigiCert SSL Certificates
TrustAsia Root Certificate Update
Domain Validation Policy Update
SSL Certificate Service Console
Multi-Year SSL Certificate and Automatic Review
Notice on Stopping the Issuance of 2-Year SSL Certificates by CAs Starting from September 1, 2020
Announcement on Stop Using the Symantec SSL Certificate Name After 30 April 2020
Notice on Certificate Revocation Due to Private Key Compromises
Notice on Application Limits for DV SSL Certificates
Notice on Adjustment of Free SSL Certificates Policy
Let's Encrypt Root Certificate Expired on September 30, 2021
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Troubleshooting
Domain Validation Failed
Domain Security Review Failed
Website Inaccessible After an SSL Certificate is Deployed
404 Error After the SSL Certificate is Deployed on IIS
“Your Connection is Not Secure” is Displayed After the SSL Certificate is Installed
Message Indicating Parsing Failure Is Displayed When a Certificate Is Uploaded
Automatic DNS Validation Failed for a Domain Hosted with www.west.cn
Host Name Field Cannot Be Edited in IIS Manager When Type Is Set to https
Message Indicating Intermediate Certificates Missing in Chain Is Displayed When a Free SSL Certificate Is Deployed on IIS
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Glossary
문서SSL CertificatesTroubleshooting“Your Connection is Not Secure” is Displayed After the SSL Certificate is Installed

“Your Connection is Not Secure” is Displayed After the SSL Certificate is Installed

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마지막 업데이트 시간: 2024-03-06 17:56:24

Symptoms

After the SSL certificate is deployed, the

icon and the “Not Secure” warning are displayed in the address bar when you access the website over HTTPS. If you click

, a warning in red, “Your connection is not secure”, is displayed, as shown in the following figure:



Possible Causes

Expired SSL certificate: To ensure the security of private keys, SSL certificates are only effective for a period of time. According to the latest international standard, an SSL certificate can be effective for one year at most. If your SSL certificate has expired but is not replaced in time, the “Not secure” warning in red will be displayed on your website.
Insecure website content: If your website has configured an SSL certificate, but calls external resources such as images and JavaScript files that do not use HTTPS, “Your connection is not secure” may be displayed on your website. If users choose to load the insecure content, the browser will further display the red “Not Secure” warning.

Solutions

Expired SSL certificate

Replace the expired SSL certificate as soon as possible. Then, reapply for a new certificate and deploy it to the website server. The following documents are for your reference:

Insecure website content

You can copy the external link to the address bar and append an “s” to the “http” to see whether the external link supports HTTPS access.
If yes, change “http” to “https” in the code directly.
If not, download the resources to the local server, modify the resource path to that on your server, and use a relative path such as image/button.gif, or a complete HTTPS URL such as https://***/image/button.gif.

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