TRTC Call (TUICallKit) is a call component that comes with a UI Kit. You can use it to implement features including one-to-one/group calls, multi-platform call making/answering, and offline call push. With this component, you can enable audio/video call features in your application with just a few lines of code changes. TRTC Call is available for Android, iOS, web, and Flutter.
Cost Breakdown
Call fees include Call monthly package fees and pay-as-you-go fees.
Call monthly package fees: The TRTC Call component can be used only after you purchase a Call monthly package. For package prices and features, refer to Call Monthly Packages. Pay-as-you-go fees: Usage will be billed in the pay-as-you-go mode after the quota of your Call monthly package is used up, so please note that even if you subscribe to a monthly package, additional fees may still be incurred. Pay-as-you-go fees include:
Out-of-plan excess MAU fees: Exceeding the quota incurs a charge of $0.015 USD per user per month.
Notice Regarding MAU Calculation Rules and Package Usage:
Calculation Method for MAU：
The calculation method for MAU
is as follows: after calling the TUILogin.login operation and establishing a long connection with the Call backend, the MAU will increase by 1. That is, a single user logging into Call in a month counts as 1 MAU, and repeated logins by the same user do not accumulate MAU. Additionally, if the same user uses Chat, Call, Live, or Conference within the same application (SDKAppID), they will only be counted as one MAU. Please use the TUILogin.login operation reasonably according to your business scenario to avoid excessively high MAU. Call Packages Limited-time Promotion: For a limited time, the audio/video calling minutes included with a paid Call monthly subscription can now be used to offset usage generated by any Real-Time Communication (RTC) application (SDKAppID) under your Tencent Cloud account, rather than being restricted to the specific application associated with the purchase. The expiration date for this offer will be announced officially on our website.
Billing Details
TRTC Call features are offered at the application (SDKAppID) level. If you have multiple applications that need to use TRTC Call features, you need to purchase multiple TRTC Call monthly packages.
After the TRTC Call monthly package bound to your application expires, the features of the package will become unavailable. To avoid interrupting your business, we recommend you enable auto-renewal for your purchased monthly package in the TRTC Console > Call > Select Application > Enable Auto-renewal. You can only subscribe to one TRTC Call package per application at a time. For example, if the application "test_trtc" is already bound to a 1-to-1 Call package, you cannot upgrade it to the Group Call edition until the current package expires. If you need to upgrade your package, please visit submit a ticket. TRTC Call packages must be purchased first before they can be used to deduct your usage. The validity period is from the day of purchase to the same day of the following month. For example, if you purchase a package on March 1, 2023, its validity period will be from March 1, 2023, to April 1, 2023.
TRTC Call Monthly Packages
Note: Starter Plan
To help new users manage initial costs, we're offering a limited-time Starter Plan for our Call service.
Price: 39.9 USD for the first month.
Minutes: 10,000 free minutes and 50,000 package minutes for the first month, with pay-as-you-go available.
Features: Same as the Group Call plan, with up to 1,000 Monthly Active Users (MAU) for the first month.
Purchase Conditions:
This offer is exclusively for new users who have not previously purchased any official Call packages (1-to-1 Call or Group Call).
Each account is limited to one purchase.
|
Price |
| As low as 0 USD for 7 days | | |
| | 10,000 minutes/month | 10,000 minutes/month | 10,000 minutes/month |
| | - | 100,000 minutes/month | 300,000 minutes/month |
| | 100/month | 5,000/month | 10,000/month |
| Pay-as-you-go upon Exhaustion (within the validity of the package) | Services become unavailable after exhaustion. | ✓ | ✓ |
TRTC Call features | Audio/Video Calls | ✓ | ✓ | ✓ |
| Complete UI | ✓ | ✓ | ✓ |
| Call Status Display | ✓ | ✓ | ✓ |
| Call Notifications and Offline Push (If the application is not in the foreground, push notifications will be sent.) | ✓ | ✓ | ✓ |
| Floating Window (The call page can be displayed as a floating window.) | ✓ | ✓ | ✓ |
| Custom Ringtones | ✓ | ✓ | ✓ |
| Make/Answer/Decline/Hang up a Call | ✓ | ✓ | ✓ |
| Video Call Switch to Audio Call | ✓ | ✓ | ✓ |
| One-to-One Call | ✓ | ✓ | ✓ |
| Group Call (up to 9 people) | ✓ | - | ✓ |
| Invite to/Join Ongoing Calls | ✓ | - | ✓ |
| Call History API (Supports using callbacks and RESTful APIs to obtain call history data.) | ✓ | - | ✓ |
| Multi-Platform Call (A successful connection will automatically terminate requests from other platforms.) | ✓ | - | ✓ |
| Multi-Device Call (A user can be logged in to multiple devices of the same platform, such as several iOS devices. When a call is answered, the device that connects will automatically prevent other devices from accessing the call.) | ✓ (Must be used together with Chat Pro) | - | ✓ |
| AI Noise Suppression (Removes background noises with the help of AI.) | ✓ | - | ✓ |
| Less Stutter under Poor Network Conditions (Reduces stutter rate and loading time under poor network conditions.) | ✓ | - | ✓ |
| | ✓ | ✓ | ✓ |
| | ✓ | ✓ | ✓ |
| | ✓ | ✓ | ✓ |
Supported Platforms |
| iOS, Android, web, Flutter | iOS, Android, web, Flutter | iOS, Android, web, Flutter |
Technical Support |
| - | Response time: 5 day/12 hour P1 - 2 hours P2 - 6 hours P3 - 12 hours | Response time: 7 day/24 hour P1 - 1 hour P2 - 4 hours P3 - 8 hours |
|
| - | Ticket and email support | Ticket and email support |
|
| - | Telegram group | Telegram group |
Note:
1. Package resources
: Package resources can deduct your usage of TRTC Call features, including call durations and MAUs. If you use the trial edition, services will become unavailable for your application after you use up the package. If you use TRTC 1-to-1 Call or TRTC Group Call, after you use up the package, your additional usage will be charged at pay-as-you-go rates. 2. Free minutes
: Each Tencent Cloud account will get 10,000 free minutes per usage cycle (a usage cycle is one month) after buying a TRTC Call package. The free minutes can deduct usage of both TRTC Call features and basic features such as on-cloud recording and on-cloud mixtranscoding. To learn more, refer to Free Minutes.