- Release Notes and Announcements
- Release Notes
- TRTC Live (TUILiveKit) Product Launch Announcement
- TRTC Conference Official Editions Launched
- The commercial version of Conference is coming soon
- Terms and Conditions Applicable to $9.9 Starter Package
- Rules for the "First Subscription $100 Discount" Promotion
- Announcement on the Start of Beta Testing for Multi-person Audio and Video Conference
- TRTC Call Official Editions Launched
- License Required for Video Playback in New Version of LiteAV SDK
- TRTC to Offer Monthly Packages
- Product Introduction
- Purchase Guide
- Billing Overview
- RTC-Engine Packages
- TRTC Call Monthly Packages
- TRTC Conference Monthly Packages
- TRTC Live Monthly Packages
- Pay-As-You-Go
- Billing Explanation for Subscription Package Duration
- Billing of On-Cloud Recording
- Billing of MixTranscoding and Relay to CDN
- Free Minutes
- FAQs
- Billing of Monitoring Dashboard
- Billing of Recording Delivery
- Overdue and Suspension Policy
- Refund Policies
- User Tutorial
- Free Demo
- Video Calling (Including UI)
- Overview (TUICallKit)
- Activate the Service（TUICallKit）
- Integration (TUICallKit)
- UI Customization (TUICallKit)
- Offline Call Push (TUICallKit)
- On-Cloud Recording (TUICallKit)
- Additional Features（TUICallKit）
- Server APIs (TUICallKit)
- Client APIs (TUICallKit)
- ErrorCode
- Release Notes (TUICallKit)
- FAQs(TUICallKit)
- Multi-Participant Conference (with UI)
- Overview (TUIRoomKit)
- Activate the Service (TUIRoomKit)
- Integration (TUIRoomKit)
- UI Customization (TUIRoomKit)
- Conference Control (TUIRoomKit)
- Cloud Recording (TUIRoomKit)
- API Documentation(TUIRoomKit)
- In-Conference Chat (TUIRoomKit)
- FAQs (TUIRoomKit)
- Error Code (TUIRoomKit)
- Live Streaming (Including UI)
- Voice Chat Room (with UI)
- Integration (No UI)
- SDK Download
- API Examples
- Integration Guide
- Client APIs
- Advanced Features
- Relay to CDN
- Enabling Advanced Permission Control
- RTMP Streaming with TRTC
- Utilizing Beautification Effects
- Testing Hardware Devices
- Testing Network Quality
- On-Cloud Recording
- Custom Capturing and Rendering
- Custom Audio Capturing and Playback
- Sending and Receiving Messages
- Event Callbacks
- Access Management
- How to push stream to TRTC room with OBS WHIP
- Server APIs
- Console Guide
- Solution
- FAQs
- Legacy Documentation
- Protocols and Policies
- TRTC Policy
- Glossary
- Release Notes and Announcements
- Release Notes
- TRTC Live (TUILiveKit) Product Launch Announcement
- TRTC Conference Official Editions Launched
- The commercial version of Conference is coming soon
- Terms and Conditions Applicable to $9.9 Starter Package
- Rules for the "First Subscription $100 Discount" Promotion
- Announcement on the Start of Beta Testing for Multi-person Audio and Video Conference
- TRTC Call Official Editions Launched
- License Required for Video Playback in New Version of LiteAV SDK
- TRTC to Offer Monthly Packages
- Product Introduction
- Purchase Guide
- Billing Overview
- RTC-Engine Packages
- TRTC Call Monthly Packages
- TRTC Conference Monthly Packages
- TRTC Live Monthly Packages
- Pay-As-You-Go
- Billing Explanation for Subscription Package Duration
- Billing of On-Cloud Recording
- Billing of MixTranscoding and Relay to CDN
- Free Minutes
- FAQs
- Billing of Monitoring Dashboard
- Billing of Recording Delivery
- Overdue and Suspension Policy
- Refund Policies
- User Tutorial
- Free Demo
- Video Calling (Including UI)
- Overview (TUICallKit)
- Activate the Service（TUICallKit）
- Integration (TUICallKit)
- UI Customization (TUICallKit)
- Offline Call Push (TUICallKit)
- On-Cloud Recording (TUICallKit)
- Additional Features（TUICallKit）
- Server APIs (TUICallKit)
- Client APIs (TUICallKit)
- ErrorCode
- Release Notes (TUICallKit)
- FAQs(TUICallKit)
- Multi-Participant Conference (with UI)
- Overview (TUIRoomKit)
- Activate the Service (TUIRoomKit)
- Integration (TUIRoomKit)
- UI Customization (TUIRoomKit)
- Conference Control (TUIRoomKit)
- Cloud Recording (TUIRoomKit)
- API Documentation(TUIRoomKit)
- In-Conference Chat (TUIRoomKit)
- FAQs (TUIRoomKit)
- Error Code (TUIRoomKit)
- Live Streaming (Including UI)
- Voice Chat Room (with UI)
- Integration (No UI)
- SDK Download
- API Examples
- Integration Guide
- Client APIs
- Advanced Features
- Relay to CDN
- Enabling Advanced Permission Control
- RTMP Streaming with TRTC
- Utilizing Beautification Effects
- Testing Hardware Devices
- Testing Network Quality
- On-Cloud Recording
- Custom Capturing and Rendering
- Custom Audio Capturing and Playback
- Sending and Receiving Messages
- Event Callbacks
- Access Management
- How to push stream to TRTC room with OBS WHIP
- Server APIs
- Console Guide
- Solution
- FAQs
- Legacy Documentation
- Protocols and Policies
- TRTC Policy
- Glossary
Billing Explanation for Subscription Package Duration
Last updated: 2024-03-28 18:15:17
Package duration refers to the free package included in your monthly package purchase, which is used to deduct the usage time. If the usage time in the package is exhausted and the package has not yet reached its expiration, the exceeded time will be settled and billed according to the pay-as-you-go pricing of Tencent Real-Time Communication.
Billing Overview
Payment method: Prepaid. Adopt the Purchase First, then the Deduction method.
Validity: Subject to the description from the documentation at the time of purchase.
Start time: It takes about five minutes to take effect after the new purchase is paid successfully. After taking effect, it will deduct the usage time that has not been deducted by other packages since 00:00:00 on the day of purchase. The package of time gifted on the day of purchasing the monthly package does not support the deduction of the usage generated the day before.
Deduction range: The gifted package of time of the monthly package in paid subscription is limited to the deduction of audio and video usage time generated by the application (SDKAppID) of the subscribed monthly package, with a validity of one month (from 00:00:00 on the day of purchase to 23:59:59 on the day before the next month).
Deduction type: Currently, only video and audio usage time deduction is supported, which can be used for the usage time consumption generated by using the TRTC subscription service. For the rules of usage statistics, see Tencent Real-Time Communication Pay-as-You-Go Billing Overview.
Deduction order: Priority is given to deducting the 10,000 minutes of Free Time given each month, followed by the free package gifted by the paid package. The same monthly package cannot be stackable purchase within the validity period. According to the actual generation time of each type of usage, the package of time with a smaller deduction range will be deducted first; in the case of the same deduction range, the package of time that expires first will be deducted first.
Note:
Purchase the package of time separately, such as the $9.9 Starter Package, can deduct the audio and video usage time generated by using the TRTC pay-as-you-go service for all applications (SDKAppID) under the current account.
Note:
Expiration Instructions: After the package of time expires, the unused minutes will be automatically cleared and cannot be restored.
Notification Reminder: When the package of time is used up or expires, there will be a reminder of exhaustion or expiration. (Due to data statistics calibration, deduction validity, network fluctuation, etc., the notification reminder will have a certain delay. We recommand you pay attention in advance.)
Excess Pay-as-you-go: During the period when the paid monthly package or separately purchased package of time is not used up and not expired, the usage exceeding the package of time will be settled according to the pay-as-you-go price of the corresponding service. (Including but not limited to Video/Audio Duration pay-as-you-go, On-Cloud Recording pay-as-you-go, and On-cloud MixTranscoding pay-as-you-go, etc.). When the paid monthly package or separately purchased package of time expires, the service will be suspended.
Refund Instructions: If the paid monthly package or separately purchased package of time is not used within five days from the date of purchase, Tencent Cloud supports a no reason refund within five days, and no refund is supported in other situations. For details, see Refund Instructions.
Deduction Ratios
For deduction of the usage generated by Tencent Real-Time Communication service. Audio and video duration services can be subdivided into audio duration and video duration according to specific use cases, and both can be billed by audio and video duration.
Item | Actual Usage (Minutes) | Free Minutes Deducted (Minutes) | |
Audio duration Video duration | Audio | 1 | 1 |
| HD | 1 | 4 |
| FHD | 1 | 9 |
| 2K | 1 | 16 |
| 4K | 1 | 36 |
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