Cloud Contact Center has provided a default call toolbar UI style. After integration, agents can use it directly. Enterprises can also hide the default style and call relevant APIs to develop their own UI.
2. Develop the call toolbar style according to your business needs by calling the corresponding SDK APIs (such as hang up, mute, call hold, etc.). For more information, refer to SDK API.
Event Notification
The SDK provides outbound call events and outbound call answer events. Enterprises can listen to events to get timely access to outbound call event information and pop up the corresponding customer information on the business system. For more information, see SDK API Events (Events).
