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DocumentaçãoCloud Contact CenterAnnouncementWhat's New

What's New

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Última atualização: 2025-05-15 17:10:21

March 2025

Update
Description
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Reference
Desk capability is launched
Desk delivers seamless, Al powered, omnichannel customer experiences across non-voice channels. Featuring Al chatbots and live agents. It supports both no-code and low code integrations, transforming customer interactions with smarter, more dynamic conversations.
2025-03-10
Desk Overview

Quick integration of Desk

Desk Billing Overview


Próximo: Cloud Contact Center Terminology Update

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