Core Findings

• Market Segmentation: Eligible vendors are categorized into four quadrants based on their performance against market averages: Customers' Choice, Strong Performer, Established, and Aspiring.
• High User Satisfaction: The market demonstrates strong user engagement, with leading vendors achieving high "Willingness to Recommend" scores ranging from 82% to 100%.
• Tencent Cloud Positioning: Tencent Cloud is recognized as a Strong Performer in the Cloud DBMS market. This designation indicates that the vendor meets or exceeds the market average for Overall Experience, demonstrating high customer satisfaction and strong product capabilities.

Why Choose Tencent Cloud

• Global Recognition: Tencent Cloud is positioned in the Strong Performer quadrant in the 2025 Gartner "Voice of the Customer" report, validating its high service quality and customer satisfaction on a global scale.
• Exceptional User Ratings: Achieved an impressive Overall Rating of 4.8 out of 5, with specific strength in Product Capabilities (4.8) and Deployment Experience (4.8), reflecting the robustness and ease of use of its database solutions.
• Strong Customer Endorsement: Recorded a 92% Willingness to Recommend rate from peer reviewers, signaling high trust and loyalty among existing users.
• Regional Leadership: Demonstrated dominant performance in the Asia/Pacific region, with 98% of reviews originating from this key market, proving its deep understanding and capability to serve enterprises in this geography.
• Industry Expertise: Showed strong alignment with key verticals, with a significant portion of reviews coming from the Services (50%) and Manufacturing (45%) sectors, indicating specialized fitness for these industries.