tencent cloud

Customer Overview

Established in December 2017, Huohua Siwei is a leading online education company in China focusing on logical thinking for kids. Its products cover such fields as logical thinking, Chinese knowledge, and programming. It leverages various means like small live class and AI-enabled interactive class, and combines multidimensional methods like heuristic guides, animations, games, and amusing teaching aids. In this way, it interconnects knowledge, capabilities, and thinking progressively to cultivate kids' core fundamental capabilities, including logical deduction and active problem solving, in interactive practices, laying a solid foundation for their future lifelong study.

Business Challenges

  • The customer's teaching scenario is mainly one-to-many small classes. During class, teachers and students perform frequent audio/video interactions, which imposes high requirements for the audio/video latency and lag rate.
  • The customer integrated multiple vendors' audio/video services to implement high service availability, so it required easy SDK integration and complete support services.

Solutions

  • The TRTC SDK is used to quickly integrate TRTC capabilities into both teacher and student clients. TRTC provides online services with a low latency and lag rate and a high stability.
  • While using multiple RTC services to conduct classes, teachers can also leverages Elastic Kubernetes Service (EKS) to pull and record the streams of all students, which can be replayed for class quality inspection.

Customer Benefits

Through quick integration of TRTC, the small class stability and availability are greatly improved, with the overall audio/video supporting costs reduced. The combination of TRTC and EKS helps the customer get rid of the original complicated splicing and recording processes for more efficient class recording. In addition, the out-of-the-box EKS service further lowers the costs during peak hours of recording.

Contact Us

Contact our sales team or business advisors to help your business.

Technical Support

Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

7x24 Phone Support
Hong Kong, China
+852 800 906 020 (Toll Free)
United States
+1 844 606 0804 (Toll Free)
United Kingdom
+44 808 196 4551 (Toll Free)
Canada
+1 888 605 7930 (Toll Free)
Australia
+61 1300 986 386 (Toll Free)
Korea
+82 18773248 (Monday-Friday, local time 9:00-18:00)
Japan
+81 368979302(Monday-Friday, local time 9:00-18:00)
EdgeOne hotline
+852 300 80699
More local hotlines coming soon