If you are a customer of a Tencent Cloud partner, the rules regarding resources when there are overdue payments are subject to the agreement between you and the partner.
- When your account balance is insufficient, BWP will continue to be available for use and billed for another 2 hours after the balance becomes 0.
- If your account is not topped up to a positive value after 2 hours, the BWP service will be automatically suspended and no more charges will be incurred.
- If your account is not topped up to a positive value within 24 hours after your Tencent Cloud BWP goes out of service, the BWP will remain unavailable until your account balance is above zero.
- If your account balance is below zero for more than 24 hours after the suspension of the service, the BWP will be repossessed immediately.
- When the BWP is repossessed, we will notify the creator of your Tencent Cloud account and all collaborators via email and SMS message.