tencent cloud

피드백

Payment Overdue

마지막 업데이트 시간:2024-05-06 17:46:51
    This document introduces the status of Mobile Performance Monitoring Service when the account is overdue.

    Postpaid Overdue Policy

    Service Suspension

    Your mobile performance monitoring service is still available within 24 hours after your account has overdue payments, with a service suspension notification displayed on the console. You need to recharge your account to make the balance greater than or equal to 0 on time during this period to avoid affecting your business.
    Within 7 days after your account has overdue payments over 24 hours, your mobile performance monitoring service will be suspended, will stop reporting data, and stop charging. You can view the reported historical monitoring data on the console and use the service after recharging (balance > 0).

    Service Termination

    If your account has overdue payments for more than 7 days, your business system will be automatically terminated, and the data cannot be recovered.
    
    문의하기

    고객의 업무에 전용 서비스를 제공해드립니다.

    기술 지원

    더 많은 도움이 필요하시면, 티켓을 통해 연락 바랍니다. 티켓 서비스는 연중무휴 24시간 제공됩니다.

    연중무휴 24시간 전화 지원