- Product Introduction
- Purchase Guide
- Server APIs
- History
- Introduction
- API Category
- Making API Requests
- Whiteboard Snapshot APIs
- Whiteboard Push APIs
- Document Transcoding APIs
- Real-Time Recording APIs
- Statistics Query APIs
- Recording Video Generation APIs (in Beta Testing)
- Other APIs
- ApplyTiwTrial
- CreateApplication
- DescribeAPIService
- DescribeApplicationInfos
- DescribeApplicationUsage
- DescribeBoardSDKLog
- DescribeIMApplications
- DescribePostpaidUsage
- DescribeRoomList
- DescribeUsageSummary
- DescribeUserList
- DescribeUserResources
- DescribeUserStatus
- DescribeWhiteboardApplicationConfig
- DescribeWhiteboardBucketConfig
- ModifyApplication
- ModifyAutoRenewFlag
- ModifyWhiteboardApplicationConfig
- ModifyWhiteboardBucketConfig
- Data Types
- Error Codes
- Contact Us
- Service Agreement
- TIW Policy
- Product Introduction
- Purchase Guide
- Server APIs
- History
- Introduction
- API Category
- Making API Requests
- Whiteboard Snapshot APIs
- Whiteboard Push APIs
- Document Transcoding APIs
- Real-Time Recording APIs
- Statistics Query APIs
- Recording Video Generation APIs (in Beta Testing)
- Other APIs
- ApplyTiwTrial
- CreateApplication
- DescribeAPIService
- DescribeApplicationInfos
- DescribeApplicationUsage
- DescribeBoardSDKLog
- DescribeIMApplications
- DescribePostpaidUsage
- DescribeRoomList
- DescribeUsageSummary
- DescribeUserList
- DescribeUserResources
- DescribeUserStatus
- DescribeWhiteboardApplicationConfig
- DescribeWhiteboardBucketConfig
- ModifyApplication
- ModifyAutoRenewFlag
- ModifyWhiteboardApplicationConfig
- ModifyWhiteboardBucketConfig
- Data Types
- Error Codes
- Contact Us
- Service Agreement
- TIW Policy
Related to Free Trial
Is there a limit on utilization during the new user's trial period?
No limit.
Is there a possibility to extend the trial period?
No, please purchase a monthly feature package.
Can the test environment be established during the trial period?
Yes, it is a test environment for clients, but a formal environment for the Tencent Cloud's TIW side.
Does the service cease upon the end of the trial period?
If you do not purchase the monthly feature fee prior to the expiration of the trial period of TIW, the service will cease. If you need to continue using TIW service, please proceed to purchase the monthly feature fee for TIW.
About the Monthly Feature Fee
Are there discounts and commission policies for TIW monthly feature fee?
Currently no.
Is it possible to purchase resource packages directly without purchasing the monthly feature fee?
Purchasing the monthly feature fee is a prerequisite for the normal use of TIW products. If only the resource packages are purchased without purchasing the monthly feature fee, the packages may not function as expected.
What should I do if my service cease due to the expiration of the monthly feature fee?
Prior to the trial period and the expiration of the monthly feature fee, Tencent Cloud will send notifications to remind you. After your monthly feature fee expires, TIW services will cease and unavailable. The specific services include duration of use services, document transcoding services and in-class recording services.
Related to Resource Package
Can resource packages be purchased during the trial period?
Absolutely, the validity of the resource package starts from the day of purchase.
Can multiple resource packages be purchased concurrently?
Indeed. The purchase of multiple resource packages will result in an accumulated quantity. However, the validity of each package remains one year from the day of purchase.
Can the invocation quotas of different functions in the resource package be mutually deducted?
No. The usage duration invocation quotas of TIW can only be used to deduct the TIW usage duration. The invocation quotas of the number of document transcoding pages can only be used to deduct the number of document transcoding pages (including static transcoding and dynamic transcoding). In real-time recording, the invocation quotas can only be used to deduct the real-time recording duration. If the usage duration invocation quotas of TIW in the package are used up, and the invocation quotas of the number of document transcoding pages and the real-time recording duration are still remaining, the TIW usage duration will be used up in the form of post-payment, and the invocation quotas for the document transcoding and real-time recording will be deducted in the package until they are used up.
Regarding Usage Statistics
There is only a teacher using the whiteboard and three students watching in a room. Whether to only charge the fee for the teacher?
No. The three students also consume the usage duration of TIW.
There is one teacher and one student opening the camera in a room, how is the real-time recording billed?
Real-time recording duration = whiteboard recording duration + teacher's recording duration + students' recording duration. If the mixed stream function is activated, no charges apply for mixed streaming during the trial phase.
How to discern whether the document transcoding is static or dynamic?
The document with the suffix being doc/docx/pdf is static transcoding, converting each page of the document into a static image. Tthe document with the suffix ppt/pptx being is dynamic transcoding by default, converting into HTML5 pages to retain the original animation effect of PPT. You can also specify
IsStaticPPT in the API of a document transcoding task to transcode a document with the suffix being ppt/pptx into a static image. For details about how to use the API, see CreateTranscode.Can I retain only the mixed stream recording videos for in-class recording?
No, this is not feasible as the single stream recordings of the whiteboard and audio/video form the basis for mixed stream recording. The real-time recording results will include information from single stream recordings.
Yes
No
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