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Managing Signatures

Last updated: 2024-01-18 16:24:26
    A complete SMS message consists of SMS signature and SMS body. You can set different body templates based on your business needs and then combine a signature and a body into the final SMS content: [SMS signature] SMS body.
    Signature is optional for Global SMS.
    After an SMS signature is submitted, it will be reviewed within two hours generally. Review time (Beijing time): Monday to Friday: 9:00 - 21:00; Saturday and Sunday: 9:00 - 18:00 (extended during statutory holidays). You can set your mobile number and email address to receive review result notifications.

    Creating Signature

    1. Log in to the SMS Console.
    2. Select Global SMS > Signatures on the left sidebar and click Create Signature.
    3. Set the following parameters as needed and according to the Signature Review Standards:
    Signature Type: type of the SMS signature. Organizational users can choose Company, App, Website, Official Account/Mini Program, Trademark, or Government/public institution/other. Individual users can choose App, Website, or Official Account/Mini Program.
    Signature Purpose: purpose of the SMS signature. You can choose For verified entities (such as organizations, websites or product names with signatures verified by the account) or For unverified entities (such as organizations, websites, or product names with signatures that are not verified by the account).
    Signature Content: actual content of the SMS signature. There is no need to enter [], such as Tencent Cloud.
    Certificate Upload (Optional): You may upload documents such as business license, authorization letter. We accept jpg, png, and jpeg images, with the size within 5MB.
    Application Description (Optional): When applying for an App, Website, WeChat Official Account/Mini Program signature, please fill in the corresponding content according to the signature review standards.
    4. Click OK.
    Waiting for the signature review, the SMS signature will be available only after its the status changes to Valid.

    Modifying Signature

    Modifications can be made only if the signature status is Pending review or Rejected. To be effective or Valid signatures cannot be modified.
    1. On the Signatures page, you can view the signature information.
    ID: signature ID automatically generated by the system.
    Content: actual content of the SMS signature. The content of an approved signature can be specified as the value of the sign parameter when sending SMS via APIs or SDKs. If this parameter is not specified, the content of the first approved signature will be used by default.
    Status/Reason: The status of the signature, including Pending review, Rejected, To be effective and Valid. If the signature status is Rejected, you can click View Failure Reason and Modify for more details.
    Time Applied: the time when the signature was created.
    2. Click Modify in Pending review status or click View Failure Reason and Modify in Rejected status to modify its information, and click OK to submit it for review again.

    Deleting Signature

    When you no longer need a signature, you can delete it. Once deleted, the signature cannot be restored directly; instead, you will have to submit a new application for review; therefore, please do so with caution.
    1. On the Signatures page, click Delete on the line of the target signature.
    2. In the dialog box that pops up, click Delete.
    Review process
    Signature review standards
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