tencent cloud


Payment Overdue

Last updated: 2024-03-29 16:12:57

    Billing Cycle

    The billing items and corresponding billing cycles for API Gateway are as listed below:
    Billing Item
    Billing Cycle
    By hour
    Outbound Traffic
    By Hour

    Viewing Billing Details

    1. Log in to the Tencent Cloud console.
    2. Click Fees from the navigation bar on the upper right to enter the Expense Center Overview page.
    3. Click Bills > Bill Details in the left sidebar.
    4. Click Bill details at the top of the page and select API Gateway to view the detailed bill for the API Gateway product.
    This document describes only the general steps for viewing consumption details. For more information on bills, please see Bill Management.

    Service Suspension Due to Overdue Payments

    You can continue to use the API Gateway service within 24 hours (inclusive) after your account has overdue payment.
    Arrears Warning: If the account is not topped up within 24 hours, your API calls will be suspended. You and all collaborators of the Tencent Cloud account will be notified via email and SMS to remind you to renew your subscription.
    Renewal and Recovery: If you successfully recharge and renew your subscription within 7 days after service suspension, the service will be automatically reactivated for continued use;
    Expiration Destruction: If the service remains suspended for more than 7 days, API Gateway reserves the right to clear your API configuration information, and your data will be destroyed.
    If you receive a payment overdue notification, please go to the Top-up Center in the console and top up your account in time to prevent your business from being affected.
    If you have any questions about bills, you can view and check your consumption details on the Resource Bill page in the console.
    See Billable Overview for the description of each billing item and the billing rules.
    You can set your debt warning through the balance alert feature in the Billing Center. For detailed information, see Balance Notifications.
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